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“I really like this PO! Despite the fact that most POs get low marks, this one is never terribly busy, and the clerks are very nice and seem to know what they're doing. I like this place for sure.”
“The people who work here are awesome and they really do put up with some terrible customers. I have to give them credit for keeping calm and professional when these crazy people come in”
“Most helpful, professional and all-around pleasant post office staff I’ve experienced, as a customer, in a very long time. When you need something shipped you don’t always have to go to a pack-n-ship place. USPS Horseshoe is a gem!”
“I had a terrible accident and have been unable to walk. The wonderful clerk at the post office took time to gather my mail and my packages and bring them to my car. They have the best staff I have ever seen at a post office. I have lived all over the USA. She is the best. I can never thank her enough for what she did.”
“Debbie in the Passport processing...does an excellent job..very efficient fast and caring...I needed a Passport ASAP...Had a Memorial and burial service for my Best Friend from Canada to go to and had to get an expedited Passport... Received it just In time and honored a Very Dear Best Friend of 34 yrs...She was 80...I was 57..She was like a Mother to Me... because mine had died when I was 21..Thank You Debbie.??”
“Lady was super nice. I’m not sure why we need so many offices but I’d suggest closing this and give her retirement. Thank you so much for your pleasant service.”
“This Post Office employs some hard working people. We love our delivery person Denise, she is simply the best. When we do go to the physical office Debbie is always patient with us and lets my nephew tell her corny jokes. Sure things can happen with the mail and mistakes can be made, but most of the folks here are always helpful and kind.”
“I have never had an issue with dropping off packages here. Everyone is always incredibly friendly and kind, even when there is a long line. I've messed up shipping something a couple of times but they were super patient with helping me find the right option.”
“I came to send off forms so I could obtain a passport. Everyone there was super friendly. Some of the items on the paperwork I had filled out incorrectly. The woman in the passport office bent over backwards to make sure that everything was correct and helped me send off everything. The folks there were so great.”
“Super nice clerk told me where to go to get flat rate boxes. Very friendly even at closing time.This is only a sorting facility, so for other needs please go to the mall on Four seasons Blvd.”
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“Updating this review based on recent events:
I recently had a package coming that was delivered to the wrong address. Long story short it turned into an entire ordeal of it being delivered back to a post office and lost.
The postmaster was incredibly helpful in getting it tracked down and updating me by phone every step of the way. Very kind woman who was genuinely sorry my package was lost. Package is now back on it's way to me.
As for the reviews mentioning delayed packages : The Fletcher Post Office doesn't deliver packages same day that arrive to them after 9 AM. If that happens your delivery will be moved up to the next day.”