-
October 2023 by Lisa Quinn
We were visiting from SC, and we realized very suddenly that something was wrong with the car. We were desperate to find someone to help since we had checked out of our house and needed to get on the road home. Although they were busy on a Friday morning when we showed up, they realized we were really in a bind and agreed to help us. We thought the price was fair, and they fixed our brakes within 3 hours to get us on the road home. Everyone was so kind! We are very appreciative!!
-
October 2023 by Heather Fisher
I would highly recommend Fletcher Car Care! I called due to grinding brakes and they had me in that evening and my car was ready the next day! Reasonable pricing, fast, excellent service and they were all so friendly! I will be taking my car here for everything from now on!Services: Brake service & repair
-
August 2023 by Jeff Snyder
Just had another great experience at FCC. Brought my travel trailer towing F150 truck in to make sure brakes were good prior to big trip. Jason , general manager, was helpful and professional as always and happily accommodated my request for putting Ford brake parts on if needed. He then handed me off to mechanic Andrew who is top notch and he replaced what needed replaced and counseled me on what did not need replaced at this time. It’s that honesty and integrity that keeps me coming back here. Thank you guys!Service: Brakes
-
August 2023 by Mike Robinson
I recommend them for my parents car care because I thought I could trust them. I said it needed checked for valve adjustment. They said it only needed plugs, valve cover gaskets and o2 sensors. Had misfire codes from all cylinders and o2 codes. Wanted over 1800. They replaced only valve gaskets and I'd do the o2s. They never checked valve adjustment that it needs and that's why it still has misfire on all cylinders. I once trusted them, not any longer. After paying 900. I'll take it to a shop to have the valves adjusted like it needed from the get go. Added comment...Can't comment on the response. But i never yelled. I said what I wanted to say about the vehicle and you rudely interrupted me saying can I speak now. I was only explaining the vehicles issues and what I found. I was a technician for years. And I did tell you about the valve adjustment. And I asked you, is this the only issues. You said yes. You were wrong. So don't insert false accusations. You messed up, admit it. Because you said the plugs and o2s were the only problems. That was wrong. Like I said, it needed valve adjustments. You sir are a lair to try and belittle a customer that actually knows what he's talking about.
-
August 2023 by Logan M.
Attempted to replace my catalytic converters. Did it wrong and engine light came back on within a couple days. Brought it back to them and they acted completely cold and like it wasn't their fault. I was persistent and had them run the code and came to find out they were wrong and they did botch the repair. So they replace the whole thing again. A couple weeks later now the exhaust pipe from the catalytic converter came loose in the middle of driving because they didn't tighten the screws well enough. Very poor skills and they also were completely unprofessional when they botched the repair.
-
July 2023 by S T.
I got sent here by Carmax and they were professional, quick, and thorough. They explained the findings/work done on my car. I even appreciated that a car place had a changing table for my little one in the bathroom. Clinch!
-
July 2023 by Jacqui Adams
Discovered the boots on my struts were shot… drivers side was missing large pieces. my regular garage had to have noticed but did it tell me. So I searched for a new service garage. Fletcher car care had great reviews and I’d been there once before with good results. I’m very happy withe the service. They replaced struts and the rattles and clunks are gone. They also noticed rear brakes were worn. But they were honest and said I had several months left in them. I will return for next oil change, brakes, and ac service. I was impressed at how clean and organized garage was. And Jason is super at communicating.They do not pressure you to do anything. Like I said. I will be back. I recommend them.
-
July 2023 by Jessica
I will never take my vehicle anywhere else for as long as I live here and Fletcher Car Care is open for business. These guys are top notch. When they tell you they will have you in and out, they mean it! They are always so friendl. The waiting area has a table with chairs if you need to work while you wait. They also have multiple chairs and even a kids table with coloring books and crayons! There is coffee as well. This is by far the best auto car center I have ever been to, out of the 4 states I've lived in.Services: Tires
-
July 2023 by cwwjr1681
This is a great outfit. They have worked on my car twice and both times were short notice and when I was really in a bind. They solved the situation both times and for a fair price unlike a lot of other places in the area that just rip you off
-
June 2023 by Jeremiah Runyon (JRun)
Communication is top notch. Service is great and timely. They show attention to detail and the waiting area is very comfortable. I've never been fed excuses about receiving the wrong parts, or we found something else so we have to charge you more.It is a bit higher than some shops, and you are charged for diagnostics. But if that's what it takes for a shop to do it right and stay in business, maybe we should all be willing to pay that as a bare minimum for quality service. After all, you will get in this deathtrap and take it onto 26... your life depends on quality service to your vehicle!
-
June 2023 by Andrew Bridges
Honest, upfront, prompt. Really just everything you need in a good mechanic. My car finally kicked the bucket after 17 years of daily commuting and they did not waste my time by trying to Frankenstein it back to life. They even worked with me on the diagnostic cost since they realized it wasn't worth going any deeper.
-
June 2023 by Paul Caretta
I never write reviews, but want to share a great experience I had at Fletcher care car. I own a very unusual vehicle (VPG MV-1) which needed some work done on the suspension. After calling several other repair shops which wouldn't even look at my vehicle, I finally spoke with Jason at Fletcher. He was happy to take a look at my vehicle and make the needed repairs. Jason went above and beyond to identify and locate the hard to find parts for my vehicle. His professionalism and diligence has earned my future business whenever I need auto care or repairs.
-
May 2023 by Carol Potts
I received excellent professional service from Jason and the rest of the crew as they replaced broken belts from my car and spent extra time to investigate why this was happening. At all times they were friendly and completely trustworthy, a pleasant experience for this senior citizen. I have recommended them to friends and acquaintances and am happy to do so.
-
May 2023 by Nan Anderson
I just returned home and had to write a review about Fletcher Care Care! We have a complicated issue with our transmission. Jason Parker (of Fletcher Car Care) went to great lengths to diagnose and get to the bottom of this issue. Although this particular business was unable to repair this type of transmission problem, he pointed us in the right direction and gave us a print out of the bulletin that was issued for our particular transmission AND the exact steps needed to resolve the problem we are having. I so appreciate the attentiveness and thorough diagnosis they gave to me. I would highly recommend Fletcher Care Care and Jason Parker!Service: Transmission repair
-
April 2023 by maryellen shephard
I have always had excellent service from Fletcher Care Car and have recommended them to several people. Their pricing is very fair and service is excellent. You are always treated very well and professionally by staff. I would not choose to go anywhere else for my car needs . Thank youServices: General repairs & maintenance
