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December 2023 by Shelly McNeil
My mother was taken there following knee replacement surgery and developed bed sores. The wound care team has been wonderful! Megan has gone over and beyond to ensure my mothers 's wounds are treated and are on the mend. Thank you Megan
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November 2023 by Belle Salisbury
The staff were not only friendly but very accommodating to my needs. Dr. Willoughby showed a special interest in my concerns and followed through to provide answers for me.
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November 2023 by Jimmie Sapp
Bonnie Willoughby F.N.P.C, is a professional and enjoys her job. She pays attention to detail and is thorough. She is very kind and understanding and compassionate. I would like to see more people take the initiative and take care of patients the way Bonnie does.
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October 2023 by Travis Fowler
The staff at Village Green are caring and compassionate. This is tough industry to work in, but they give it their all, day in and day out. Thank you for all you do!
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October 2023 by George Yourgal
Therapy has made me stronger and I really like doing therapy. I feel like I’m progressing towards my goals. The therapy team always correct me to make sure I am safe and doing the right things. I like all the therapist here
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September 2023 by James Willis
My wife has been here for four days. She was sent here to receive PT for a hip replacement. She has only had PT two times and OT once.The food is some of the worst I have ever seen. Consistently cold, salad without salad dressing. Food is so hard she can't even eat it. Ice cream melted when she received it. Someone needs to look into what's going on at this place. How will our loved ones medical problems improve under these circumstances?? On a positive note, all of the medical staff have been very friendly and helpful.
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September 2023 by Linda Ankney
My Aunt was taken there after having surgery to do rehabilitation. She had to wear a colostomy bag while in there due to a tumor being removed from her colon which was supposed to be changed often as needed. She also had a cyst removal from her abdomen that had to be cleaned daily. She got sent back to the hospital after a few weeks due to getting sepsis all throughout her body. It wasn't caught in time and she passed a few days later in the hospital. I feel it was negligence on their part for not sending her to the hospital sooner. Do not take your loved ones to this place! Phone also didn't work properly and you could never hardly get through but if you did by some chance the nurse answering are very rude!
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May 2023 by George Taylor II
I am posting my sister's review of what she saw first as she was there most of the time with my sister:This facility was the only one in Fayetteville that would take an active radiation patient, so I'm told. With limited options, we toured the facility. It's beautiful and the tour was great. We checked in on Friday afternoon. The weekend told the true story. LIMITED STAFFING on weekends. No one is at the nurse's station on weekends. You can push the nurse's button and wait, wait, wait, wait! The ratio of nurses & CNA's to patients is unacceptable. Look at their open positions listing. They need help! THE PATIENTS SUFFER. Ask for a shower or you won't get one! My loved one arrived Friday, and was showered Thursday, and only because I had to ask. You have to be an advocate for your family members. The food was delicious...compliments to the kitchen staff. Unfortunately, my loved one had to go to the ER from the center. We packed her belongings and never went back. These were my observations, nothing I heard from a third person.My account of her stay:The tour was nice and Admissions greeted us and was very friendly. Facilities looked they were recently renovated and looked beautiful. All staff there were pleasant and friendly. They took my sister in giving us the feeling like she was going to get the greatest of care. My sister contracted a cough that was constant and you can hear her wheezing and in respiratory distress, they 1 dose of Robitussin on a Tuesday afternoon and never got another dose until late Wednesday because "she didn't ask for it", no order from the doctor etc. Had to demand a chest x-ray that they said was negative but once admitted back to hospital on the SAME day it was Pneumonia. She is immune deficient due to chemo/radiation but they didn't seem to care about that. She is diabetic but kept giving her sweet tea, when i asked for a substitute the person just rolled their eyes and told me we probably can. Room was not cleaned daily as potato chips on the floor were in the same place for 2 days. Staff didn't fully know how to work the Hoyer Lift as they were hitting the ceiling fan trying to move her to her bed. She sometimes wasn't fed before going to her chemo/radiation appointments so they gave her dry cereal to snack on. When she was transported back to hospital we were told all of her meds were transported with her and she needed her chemo med especially. I called the facility to ask about it and i was placed on hold for almost 10 mins!!!! I decided to drive to see if they were found and the front desk girl gave attitude and then the person looking said "you hung up on me"!!! After 10 mins what did you expect? They said we don't have her meds but 30 minutes later the meds were found. Just bad business from Admin to support staff. Thank the lord for the 1 nurse who was there the weekend her blood sugar was low as she cared for her like my sister was family.
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April 2023 by Delia Vasquez
I would like to thank all of the staff here for the wonderful care they are providing for my grandmother. She calls me everyday and compliments the food and care she is receiving. I couldn’t think of a better facility for her. My family is very appreciative.
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April 2023 by Ashley Parker
This is an awful facility to bring your loved ones. Proper care IS NOT given! If any care is even given at all, because the workers don’t seem to care about the people here at all. This place will create WAY more problems than your loved one goes in there with. Avoid this facility at all cost!!!
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February 2023 by Dae
Our mother was at Village Green for 10 days, when she experienced a serious foot injury that was discovered by a family member. Staff NEVER gave reason for what cause the injury. Four days later, she was taken back to the hospital for treatment. The staff was negligent to her care and communication was minimum post injury. I would not recommended bringing your love ones here. Please DO NOT be like us and not listen to the reviews!
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November 2022 by Pam CRISCOE
My mother was in Village Green for 5-6 weeks. During that time she was left in the bed with urine soaked gown and sheets from about 6am to lunchtime twice. Buzzed she had to go to the bathroom several times when she tried to hold but was wet before anyone came. Asked for oatmeal for breakfast and only received less than 6 times. She’s 89 but her mind is sound. There were a few good nurses and cna’s but for the most part I wouldn’t recommend. Thanks to Medicare she was booted out and can’t even stand.
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November 2022 by Tiffanie Hayward
My grandmother was just sent there for rehab on broken ankle. She was not given any breakfast and no way to get to the bathroom. She was sent there yesterday from the hospital and my family checked her out today. Not a good place for your loved ones.
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November 2022 by Shane Edge
The admissions staff at Village Green is the most unprofessional group of people I have ever dealt with. This place is ALL about the money. They out and out lied to me about insurance issues and were very rude on the phone once I actually got to speak with someone as far as certain procedures. Good luck to anyone considering this place.
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November 2021 by Rose Snowten
I've been working a VG for 1 year and I really enjoy being there. When I report to work,vi don't feel stressed nor pressured. I've encountered a lot of nice family members without any problems. VG has nice,professional nurses and department heads. Everyone willing to help. No one perfect and we are all human. .
