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October 2023 by Nikkita Williams
I am a license instructor Cosmetology and Esthetics), and I take pride in the beauty industry. If you are going to keep hiring these young ladies, please make sure they at least know customer service etiquette. Some come to work looking like they just got out of bed with bonnets still on their head. They don't pay attention to the customer in front of them due to talking to each other. I literally showed my licensed and ID the worker still didn't give my license discount. And when I asked about it she said "ummmmm". So I stated that it was ok and walked out. Please bring someone in with the knowledge and etiquette. Thanks
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September 2023 by Arriene Lee Charles
Worst place to shop. They sell you different products and say if this is not what you need they will refund then refuse to refund when you bring it back
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August 2023 by lisa clay
Just walked in to make a purchase and walked up to the counter where I guess one of the owners or relatives of the owners was fixing the POS machine. He just totally ignored me while I stood there in his face. Finally, a young lady told me she would take me at her register. Repect your customer base!!! If you feel they are beneath your simple Acknowledgment, go to another area or sell to another market. So sick of disrespectful behavior.
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August 2022 by SunShine Johnston
First visit to this location. They offer a lot of different products, from hair, belly button rings, earrings, and hair products etc. I was looking for lulu tress water wave and this location did not carry but said they had something similar. The store did not carry any eden products but they had a variety of other choices.
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July 2022 by Luna Moon
Will not come back.I've shopped here for quite a bit and never had any issues.I had an item that was the last in stock and I'm assuming the owner or family of the business reached in my shopping cart and told me it was for display. The audacity and lack of boundaries was disgusting and demeaning. I'll be buying black from now on
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June 2022 by Alina Uchiha
unprofessional service would not recommend
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April 2022 by Kry Production
I decided to call and check and see if they had to hair I wanted , she answered yes but right when I was going to ask another question she hung up immediately… HORRIBLE CUSTOMER SERVICE . I used to love this beauty supply now it’s going down the drain !
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December 2021 by Maya Majesty
The bald headed duck face woman had the worst attitude ever and the guy at the front was to busy checking out woman to answer any of my questions. Who even runs this store ?
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November 2021 by Nikkita McDowell
This place is one of most unprofessional establishments. The girls they hire come in looking like they just got out of bed and put on a wig and lashes. No one gets here before work. They open at 9am and literally workers are walking in at 9 and opening the doors for customers. The girls have attitudes and it really is shameful. Customer service etiquette needs to be taught here!
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October 2021 by Joyce Melvin
I went in this store (10/13/21) on a recommendation. It was a Horrible Experience. THE TWO BLACK FEMALES I encountered were Rude, Unhelpful, No Customer Service Skills, especially the one that used a walking assistance cane. Will speak to the Manager eventually! Called this store was told Manager was unavailable. I k how what that means. OF, Iwalked out, not spend my Money there.. I noticed these two Females were gossiping instead of wanting to help me.
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September 2021 by Catherine Dalrymple
Every time I come here, the staff is very helpful and willing to make sure I find everything I need. One of my favorite places!!! Thank you guys!!
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August 2021 by Fred Tucker
Great beauty supply to get some good hair!! Debbie was extremely helpful and professional. Highly recommend!
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April 2021 by Sylvia gowins
Me my daughter were in there yesterday We were looking at Wigs We waited 30 minutes this girl was going back in forth from us to other people Did not finish helping Me my daughter so we waited patiently and then this little girl came out the back an asked did we have a problem, She was very rude she grabbed her mic an said againdo we have a problem I ask her what are you talking about im standing here talking to my daughter Then she said oh thought there was a problem, I said what problem ,im talking my daughter abt wigs,I will not be shopping there again ,if I could I would give zero stars
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March 2021 by B.Joyful Miles
CHECK YOUR RECEIPT!!!! Not only did they mark up the wig I got (literally 24.99 on display and 29.99 sticker put over the 24.99 sticker) but I was rung up for 15 items I only got 14 items! I’ve seen a review with the same complaint so I know I’m not going crazy ! Maybe it was a mistake who knows but I personally won’t try again to see ! I’ll stick to online . I can’t afford to pay for others mistakes!
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February 2021 by G. Renata Marlowe
Ladies and gentlemen, check your prices when you arrive at the register. This was marked as 1.99. However, I was charged 2.99. I purchased four packs.
