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June 2023 by Stephanie D.
If only i could give more than five stars. The staff here is simply amazing. Ive never felt more safe and heard for any and every concern for my animal. I truly wouldn't go anywhere else!
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October 2022 by RightCoast 1.
If you are searching through endless reviews trying to find the best veterinarian/groomer/boarding for your most loved fur babies, look no further! I wouldn't have enough space to type out all of the amazing things about Ambassador, and the wonderful, compassionate people that work there. They're outstanding, and we highly recommend their services, without hesitation!
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June 2022 by Cara L.
Down payment for an appointment in advance. Called to cancel my appointment and get my deposit back, said she'd cancel it but didn't know if I was allowed my deposit back and to call tomorrow. Idk that's kinda BS to me.
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November 2019 by F K.
We are new to the area and we're excited to find a vet close to our home who boards animals and is relatively affordable. We have fortunately been blessed with healthy animals and began taking our animals to Ambassador Animal Hospital for their routine visits and for boarding. On a recent walk we noticed our Rottweiler bend his paw awkwardly when he leaned forward to smell the ground. We mentioned it to the vet who stated that at this point it was nothing to be concerned about. We boarded our animals shortly thereafter and received a call the night before picking them up indicating that there was an incident with our Rottweiler. When we picked him up, the tech had a sling under the hind legs of our dog carrying him out. They stated that he had messed in his crate and left it in disarray and he had been panting and foaming at the mouth. They stated they believed he had suffered a seizure and that the belief was supported due to our concerns that he had a neurological disorder because we had previously asked about the way he had bent his paw. As we assisted our dog to the car across the smooth, untextured floor, he did slip and had difficulty getting back up due to his inability to gain traction. I expressed concerns over the diagnosis because our Rottweiler does pant when he becomes excited and will get a sticky foam around his mouth. I also believe that if he had messed in his crate and slipped it would easily explain his leg injury he had received while under their care and explain why the crate was in disarray. The employees dismissed this logic. Though I understand they are trying to protect themselves from liability, their unsupported medical diagnosis is troubling to a pet owner. Upon monitoring our Rottweiler we have noticed no additional reasons for concern. Again we boarded our animals to be told that we had to wait for a vet before they would release our animals. We waited, despite the time being unreasonable considering we were simply there to retrieve our animals, until we were eventually into the back and had to wait further. The vet eventually entered and stated they believe that our Rottweiler has a neurological disorder and recommend we have him tested. We asked about how to go about it and the vet stated to google it as that is what she had just done before entering the room. I found the response a bit off putting, though she was nice enough to leave the room and come back with the web address to submit for the testing. When asked why she believes there to be a neurological disorder, she responded that it is based on our question regarding the dog's paw position, the seizure the dog had in his crate and the observation of their trained staff. I again questioned whether he had a seizure as no additional symptoms were ever noted and asked what symptoms the vet employees noted to support the claim. The vet responded with a list of neurological disorders common to Rottweilers and said that the staff is trained to know what they are looking for and walked out. Four days later we received a letter from the vet stating that due to our dissatisfaction they will no longer accept our animals at their clinic. We contacted the hospital and were informed that it is a liability issue for them to continue providing care for our animals because I question whether our Rottweiler had a seizure rather than slipped. They are friendly, but they do not take well to contradictory opinions that are supported with facts rather than blindly accepting their opinion based solely on a questions brought up by the pet owner. Do not question them and you will be welcomed.
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May 2019 by Vanessa R.
Outstanding experience! Dr. Davis is extremely knowledgable and thorough in addition to handling my dog Brody with empathy and kindness, making him comfortable during the exam. The remaining staff was likewise friendly and efficient. Dr. Davis devised a logical treatment plan by her comprehensive approach to treat not only symptoms but causes as well. She is definitely someone that one can learn from. Through her thorough explanations that covered all of my concerns, I felt comfortable having my dog treated at Ambassador and will continue to recommend the aforementioned facility. Furthermore, the charges were plausible as well as feasible. I did not once have the impression that I was being sold and proposed treatment more than necessary which has certainly happened to me at other veterinary clinics in surrounding areas.
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April 2019 by PoisonKissDeath
As picky as I am about my furry kids. Everyone there made me feel safe and comforted. They treated my Dinah like she was their own and kept calm even when she got scared. Would recommend repeatedly for anyone in the area.
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May 2018 by Teresa L.
Great group of skilled providers and techs. Easy to talk to. Attentive and caring. Friendly office staff.
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January 2018 by Lm K.
The staff and services have always been great at Ambassador. They are patient and professional with our pets. Highly recommend. Plus, they are open Saturday mornings.
