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January 2024 by Larry B
Very Experienced Owners. Been doing business with them for a long time. I'll keep going back to buy quality, USA made shoes. They last years..
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November 2023 by Knitwit
I called to thank the lady who tried my shoes on at the store. I wanted boots, but due to an old foot surgery, there were none that felt right. She suggested a SAS shoe exactly like a pair I have worn for 15 years! (They still look new except for the soles are smooth). I didn't want them, but I bought them and they are great! My husband now buys SAS shoes too.This store is staffed by wonderful people who really care about your comfort.Thanks, Karen! Thanks Larry!
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February 2023 by Katherine Combs
I love this store. Great customer service. The lady is always helpful. Sometimes I cannot find my size in the shoes that I like to get so she will order them for me. Then she calls me when they are ready. Will be back.
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February 2022 by Roy Howard
I go here for my shoes. They are so helpful.
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July 2021 by Kathy Follette
These folks were awesome .. so helpful , I am not sure the name of the associate that helped me, older lady with light purple hair. She was so great , very professional. I went in there to buy shoes that they didn't carry and left with different shoes and inserts . Way to make a sale !!!
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April 2021 by Debbie Mowbray Croom
Wonderful Service provided by Mr. Larry Koonce to my husband for his new pair of New Balance Diabetic Shoes with velcro straps and 3 pairs of Inserts; as well as purchasing 3 pairs of Diabetic Socks. Highly Recommend John Allen Shoes!! We made an appointment for my husband's shoe fitting because it takes time to make sure we get the right fit. Great selection of good quality shoes for Men, Women and Children. The staff are very attentative, pleasant, caring, knowledgeable, and wanting to meet your needs in a very timely manner.
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April 2021 by Glue May
The customer service is top notch! I highly recommend this store to anyone that needs comfortable and supportive shoes. They carry a large selection and can order and ship for you too! The employees are friendly, knowledgeable and helpful.
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January 2021 by Lorin Rembert
I don't usually leave a poor review on a business and try to find the good in all experiences but today I must make an exception. I drove 90 minutes to bring my mother to this store and brought my dog as well. My mother is elderly and I knew she would be inside for awhile so I decided to walk my dog. We took a short walk and when returning to the car a man at the back door asked me if I was waiting for someone. At first I had not heard exactly what he said and I told him no, my mother was inside shopping. He offered a sarcastic "so you are waiting for someone" and turned away from me. It was only after thinking about it did I get angry. Maybe my tattoos scared him, but regardless his sarcasm was mean-spirited and unnecessary. He was rude and after taking my dog back to the car did I start to go talk to him but he drove off. I found out later his name is Larry and he is the owner. My mother on the other hand had a nice experience and purchased some shoes, she said the sales people were friendly and helpful. There is far too much competition in this world for me to tolerate being talked down to. I paid for my mother's shoes as a gift, but I will not be bringing her back for more.
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December 2020 by Lorin
I don't usually leave a poor review on a business and try to find the good in all experiences but today I must make an exception. I drove 90 minutes to bring my mother to this store and brought my dog as well. My mother is elderly and I knew she would be inside for awhile so I decided to walk my dog. We took a short walk and when returning to the car a man at the back door asked me if I was waiting for someone. At first I had not heard exactly what he said and I told him no, my mother was inside shopping. He offered a sarcastic "so you are waiting for someone" and turned away from me. It was only after thinking about it did I get angry. Maybe my tattoos scared him, but regardless his sarcasm was mean-spirited and unnecessary. He was rude and after taking my dog back to the car did I start to go talk to him but he drove off. I found out later his name is Larry and he is the owner. My mother on the other hand had a nice experience and purchased some shoes, she said the sales people were friendly and helpful. There is far too much competition in this world for me to tolerate being talked down to. I paid for my mother's shoes as a gift, but I will not be bringing her back for more.
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October 2020 by Pamela Gillespie
Absolutely great service!! My new go to shoe store!
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June 2020 by Kelli Guyot
The Koonce family is so dear to me. They have always gone above and beyond to help my mother who has diabetic neuropathy & orthotic insoles, my children, & myself with our growing feet and pocketbook needs. Such a great family owned business.
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January 2020 by Becky Oskey
Great styles and personal service.
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December 2019 by James Gaster
Good choices, service, and convenient!!!!
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November 2019 by Lea Polic
The best cutomer service! Friendly and helpful staff. Huge selection of quality shoes.
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August 2019 by James Jones Sr
Great service and shoes
