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January 2024 by mary harris
Do not expect a drug test if you are sent here. They don’t do them! They send you next store to another place and takes too long! Nice people but wrong information for this company.
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December 2023 by Jeffrey Truex
I made an appointment and paid in advance for a urinalysis. Was called in a half hour after my appointment time. The technician cannot figure out how to execute the test.Nearly peed in a corner
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December 2023 by Nathan Harrison
Yal about to make loose my license i showed up for a dOT drug test and no one is here.
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December 2023 by David West
I didn’t want to write a review about this horrible place but I may as well. The doctors upstairs are rude and unprofessional. I’ve been there several times before they’re no help at all. Las time I was there, I had to drop off a sample of something and I’ve been waiting for a while. I’ve knocked on the door several times and nobody answered. Even a lady and her son were there and they’ve been waiting too. I don’t know how long they were waiting but I assumed it was a long time because she didn’t have any patience and left. She did the right thing. I know the doctors were in there because I could hear them. Even the red hair lady who I assume is the manager was also disrespectful. She got a phone call from someone asking for help and she didn’t help at all. She snapped at the customer and hung up and complained “why are people so rude” and I wanted to tell her “the only reason they’re disrespectful to you is because you’re disrespectful to them” if the doctors in diagnostic center are reading this and I hope y’all are please know that you’re all disrespectful and unprofessional at your job. If you want to continue to keep your place open then do your job instead of being lazy and rude. Thank you.
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December 2023 by Holliday Simmons
The young lady working there by herself this afternoon was a gem. I don't usually leave reviews, but I appreciate the way we were treated today.
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October 2023 by Camille Galindo
An old man in vehicle 80762 on Oct 20th at around 5PM drove across three lanes in front of a tanker truck as well as other oncoming traffic to drive in a turning lane and merge into straight lanes with no signal. Extremely disrespectful and dangerous and your drivers car privileges should be closely monitored. We were around three gas stations and the damage that could have been caused would have lost dozens of lives.
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October 2023 by Robert Register
Katie was amazing! Thanks again
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September 2023 by Odell
I was reluctant to leave a negative review. I was just there to get labs prior to surgery in a few days. I was warned the wait was long. Even people with appointments were waiting in a room growing crowded. Not a single name was called for about 30 minutes. Not a single employee to be seen although I could here people talking coming from down the hall. I called my doctor to complain and was told to go to Lab Corp on Roxie Ave. I was first in line and back in my car in about 15 minutes. Thank goodness for Lab Corp
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August 2023 by Joel Garrett
Cape fear family won’t even use them anymore. They don’t process labs. Nurses are a revolving door up there.
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August 2023 by Anthony R.
terrible system. the kiosk is the only way to check in and it barely functions. It can't scan your driver's license and then after you put in your information manually it tells you the wait time is over an hour even though there was only one other person there. if you try to make an appointment at the kiosk, it says there is no Quest facility within 25 miles even though you are standing in one. When I told the girl who drew the blood I waited alone in the waiting room for an hour and a half, she said they can't take anyone before the assigned time. WTH? Don't use this place if you have any alternative!!!
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July 2023 by strawberry jackson
Had appointments but was taken earlier since it was very early. No issues thanks
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June 2023 by Abby Guadalupe
I love the convenience of its location. Anita and her staff are ah-mazing. The place is ALWAYS clean, they're all friendly, and extremely efficient.
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January 2023 by Diana Siegworth
My husband's Dr. fax over a prescriptions to them twice! They claim they haven't received it, and kept making excuses as to why they haven't received it. I find it funny they received the very first one and not the second or third one. Both times Katie said she didn't received them, when my husband's Dr. got a confirmation it went through both times. They either missed filed it and refuse to look or threw it away. Katie is Very Unprofessional and a little rude! You need to help your clients 405 Owen Dr. Fayetteville NC 28304.
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January 2023 by J H
I was seen pretty fast, but Anita took my blood and it was incredibly painful and left a bruise. I have had my blood drawn many times and never felt pain nor have I been bruised afterwards.
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January 2023 by T & E Pursuit
Really helpful and know what they are doing.
