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April 2024 by Josh Richards
The entire process was very easy. They have excellent communication and flexibility. My wife and I moved from New Hampshire to North Carolina and it could not have been easier. Thanks PODS
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March 2024 by Sherry Harvel
PROFESSIONAL EXPERIENCE
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March 2024 by Pamela Dabney
PODS totally met all our needs, totally satisfied during renovations.
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March 2024 by Mr Bill
Overall excellent company. So easy to book and manage plus cost about the same for 30 days as a rental truck.
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December 2023 by Gloria Yoga
The folks I delt with were great. The website not so great. It doesn't accept my password even though the folks in chat confirmed the info I was using was correct and when I try to reset my password, that didn't work either. But at least the POD works and the folks are great.
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December 2023 by William Taylor
Good storage and service, but expensive and their rebate for partial month is either paltry or not given. May be difficult to get a return date without a week's notice.
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October 2023 by Sandra Meda
I like the fact that moving using PODS was easy and convenient.
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October 2023 by Aldwin y Luz Nereida Grafals Ortega
The PODS company is the worst thing that can happen to a customer. Don't use them, even if they are the only thing they are irresponsible, they charge you a lot and they don't have customer service, but they charge you even if they tire them with the time required by them. We They charged $160 twice. And the next day $150 more., We have called countless times and even though they tell us that we have the correct cancellation, they do not want to return the $$$., If they want problems they can use them at their own risk, there are other good companies very good responsibility.
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October 2023 by Jeanie Haride
Worst customer service ever. You cant talk to anyone other than the rep that answers the phone. PODs driver damaged my home on 8/28/23. I had to pay to repair the damage myself and as of 9/30/23 I still have not been reimbursed for the cost. I have made numerous calls and sent numerous emails. I was told there is no number to reach the claims department and that supervisors do not have phones. The rep relays the message to the supervisor and they decide whether it important enough to talk to the customer. I have never heard such nonsense. Totally disgusted, aggravated and disappointed with PODs company.
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October 2023 by Kay S
I called for a moving quote. The representative told me I would need to put a card on file in order to HOLD the quote and that my card would not be charged. Just hold it until I decided what to do.Next thing I knew a pod I was not expecting showed up at my door. They charged me cancellation, delivery fee, and one month’s storage.
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September 2023 by Jessica Brodeen
I had a great experience using PODS for our move across country. Everything went smooth. Great customer service. Highly recommended.
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September 2023 by Celese Walter
Very easy set up. Easy, contactless initial pod drop off. Didn't need to be there for pick up. Nothing to sign. All online. They do charge for transportation before the initial empty pod drop off.
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July 2023 by Joey Kim
Everything about this company is terrible. Initial phone call was great. I'm currently on the phone for the 3rd time with a wait of over 90 mins. They false advertise everything on their website. Not flexible at all and they're telling me that I have to wait almost 30 days for the container to be picked up. Absolutely the worst for moving.
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June 2023 by Marilyn Wynne
The pod, the delivery, and the pickup were all good but I had to pay for an additional month I didn't need it because the pickup window was so far out.
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May 2023 by Angie Wilson
PODS always deliver and pickup on time as scheduled.I've used them twice and PODS has always exceeded my expectations.