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February 2024 by Shondell B.
This is the most worst bank ever in history.if you ever get scammed and you have direct deposit they will take your whole check and you want get your money back even if you show all proof that you had no knowledge of they don't care and they are so rude and careless no good customer service I don't want to give them a star but I have to to put my review in I rate them as negative star.
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November 2023 by Google user
The staff at the back desk moved with 0 purpose! Standing here for 40 minutes and they helped only 3 customers…. Come on Navy Federal. The one off of raeford road moves WAYYYYY faster and they only operate with 2 staff members as well. Because the line is soooo backed up Francisca with glasses and long brown curly hair rudely started pushing us like 2feet within each other and made the other customers wait outside. Either provide better training to the staff or bring in a better team.
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October 2023 by Sino B.
Great Service in person and online. They try to do their Best. When I have problems, I have 85% taken care of. Glad to have more ATMs coming about.
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December 2022 by Anthony C.
Banked with this institution for over a decade and for some reason unbeknownst to me. October - November 2020. The banking teller/clerk to the right of mine (from the customers standpoint of view), instructed my teller not to provide me with the request monthly bank statements I asked for. I have zero idea why. My clerk provided the statements and I left. Please terminate this employee or review audio/video footage of this incident. Almost as rude as the current clerk staff at the College Blvd location near Camp Pendleton.
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June 2022 by CRYSTAL THORNTON
Navy Federal credit Union that we have been a part of for 7 years now is AMAZING!!!! They will help you with the VA home loan through them..... The tellers are always nice.... They have an online app that is current and stays up to date .... The credit card that you can get through Navy Federal has actual awesome rewards that can be turned into Cash..... What more can I say this is an awesome Bank.... You can purchase plane tickets finance through them.... They also have car loans so you don't have to owe the dealership an out right outrageous amount of interest....Be SMART and use these options.
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June 2022 by William Hendrix
Always been good to me so far...
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June 2021 by Brandy Vermette
ATM's are always full and can barely ever take a deposit. They should open a lot more ATMS here in Fayetteville, NC
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June 2021 by Mario Jimenez
Navy federal as a whole is just bad they start good and end really badly makes you wanna leave them
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June 2021 by Queen kitty
It was crowded when I went but it went by fast and all but one of the staff members were very sweet and helpful
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June 2021 by Thomas Wolfe
FIX YOUR ATMS SO CUSTOMERS DONT HAVE TO WAIT IN LINE
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June 2021 by Caleb “Mr. C” Goldthwaite
Wouldn't reccomend.
