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December 2023 by Jessica Galimore
The customer service is excellent and so helpful. They always make you look and feel like a million dollars!
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November 2022 by Nicole Sinclair
This morning 10/29/2022 I had the greatest experience with Rachel at the MAC counter. I needed to find the right foundation and I left extremely pleased. She used several different products and told me what each one was and how they would assist me with skin care. At the end she did not pressure on me at all to purchase additional products but because of her kindness and patience I walked away with lots of additional skin care products. If you are up in the air about MAC products go see Rachel and if she doesn’t sell you on them no one can!
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September 2022 by jaz partch
Penelope’s costumer service was amazing. She’s done my make up 2 times now and nailed it. Great place. ?
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June 2022 by Kinya Beezy
Taj, has great customer service. I will return
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December 2021 by April Gibbs (Missyy)
Love their products; Can't afford their prices!
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December 2021 by Tracy Roberson
Great coverage!
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November 2021 by Rafael Torres
No workers
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July 2021 by April Gibbs
Love their products; Can't afford their prices!
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April 2021 by Tomiko B.
I went to this Mac to see if their concealer was keeping up with the Fentys. It's not the easiest Mac to find, but Macs in malls are always a bit of a quest. There were two employees working that day, and one was with a customer. I approached the other one, ready to tell her all about Mildred, the lone wrinkle on my forehead. Mildred has been threatening me to invite her sister Mavis to come live with her. My wrinkle also claims she has a pair of twin cousins, who are smile lines known as Maude and Marva. I do not want to meet any of these entities. But when they eventually arrive, I'd like to be a true expert in the art of concealer so that I can mitigate their power in between Botox applications, should that ever be suggested by a dermatologist. For now, it's just Mildred and I. And I have to master the art of concealing her before her relatives inevitably arrive and claim real estate on my face. So I come by my need for concealer honestly and like everyone else born in the early 80s I've been wearing Mac products since the 90s. I was curious...had their concealer stayed in the fight? Were they as overrated as Shape Tape? Or had they been knocked out by modern day legends like Cover FX? I was there to buy, not sample. I needed to do the kind of in-depth research that required purchasing something. The employee refused to meet my gaze and instead ducked behind the counter, opening drawers and moving around bottles. She'd been wiping down the counter but she was suddenly so busy that she literally made herself smaller than Rihanna's perfect nose. I thought it was strange. The other employee was still upselling Lip Glass to her customer, so I just waited by looking around at the place. A few minutes went by and I noticed another woman walking towards the Mac counter. The employee who was, I imagine, in a chemistry lab mixing the ingredients of Mac items below the counter, jumped up and said, "How can I help you?" I walked towards the employee and gave her an exasperated facial expression, and said "Wait...?" To which she responded with a "Gee, sorry" shrug, simultaneously acknowledging what she'd done and confirming for me that she was racist. Every single person in this story is white except me. I am black and beautiful. I left the mall immediately. I might have purchased something from the food court under normal circumstances, but I was so annoyed I just left. When I told everyone I know about this situation, they all shook their heads and tsk-tsk'ed me. Didn't I know this Mac location is patently racist? How could I have missed that tea? Did I enjoy my life on Mars? Because surely only Martians hadn't heard that this Mac is staffed with people who are disrespectful to African-American shoppers? What was wrong with me? Indeed...what was wrong with me?
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December 2020 by Robin Delbridge
Love shopping for makeup at this place they have the best makeup
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June 2019 by Samantha Baptiste
I love Mac products and enjoy shopping at the Fayetteville location the most because of my girls Chasity and Mikkel. Those ladies are always smiling, and have the best customer service all the time. I’ve never had a bad experience. They are patient and just a beauty inside and out. I recommend all the ladies to check them out when you visit cross creek mall.
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June 2019 by Alyssa McMillan
Chastity is an amazing makeup artist! Definitely recommend her!
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January 2019 by miranda ilaria
Would never recommend someone to step
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July 2018 by Keisha Monique
I just want to take the time to show my appreciation to GREG. I left my wallet in MAC and he was nice enough to place it behind his counter until I came back to retrieve it. Only God knows how much I appreciate his professionalism and integrity!
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October 2016 by Lavada Perrymond
I love this place the staff is amazing