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October 2023 by Prather Brown
Took my BWM 750i in to beef up the exhaust. Great people and great service . Steve is the best ! Highly Recommend. 5 Stars !Service: Exhaust
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August 2023 by Dre Johnson
I paid over 1600 for an exhaust manifold, muffler and pipe job on a 99 ford ranger with rusted bolts. They got the job done but it took them 2 to 3 weeks, can't remember exactly how long so ill say 2 weeks and some change. They are a really busy shop so it will take them a while to get your vehicle in, but their work so far has held up. Nothing has failed in my exhaust and the pricing is slightly cheaper then another shop like Riverside. You will save about 150 to 200 dollars going to this shop but they don't do appointments, its first come first served. Due to this you could be waiting up to 2 weeks or longer depending on the job. If you don't have other means of transportation to go to work, its not plausible which is why i give them 4 stars instead of 5. If you go here for a big job or possibly even a small job, make sure you got atleast 2 weeks worth of rides to get to work or another form of transportaion or else you may be in trouble. Their work so far has held up and they also have a warranty on the parts.
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August 2023 by Lucas Burlingham
Had a clogged catalytic converter. Handed over the keys at noon, got a call by 3:30PM, fixed by 5PM when I picked it up. Heard wonderful things from customers of Ken's, which turned out to be the truth.Will recommend!
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June 2023 by Juan Rivera
Ken’s Muffler & Auto has been around for a long time in Fayetteville. From muffler deletes , tip installs, and resonator upgrades, they’ve been the best. They stand behind their work and do it the way you want. Completely satisfied!
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June 2023 by Tara D.
AWESOME service!!! If I could give 10 stars I would. Everyone from the nice lady on the phone who answered my questions to all of the gentlemen I dealt with with face to face were AMAZINGLY PROFESSIONAL and very easy to talk to.Their prices and service are top notch. I will definitely use them in the future and will refer them to friends and family.Thank you for making my visit go smoothly and stress free. ?Service: Exhaust
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March 2023 by Chris Johnson
I’m very unhappy with the service of kin’s shop. They tuned up my Nissan Amanda and instead of using factory plugs. They used cheap auto lite plugs and charged way to much money, and my truck is still running the same.I had to take it to another shop to get it fixed. I don’t recommend anyone goin to his shop for repairs.Service: Auto engine diagnostic
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February 2023 by Cortrelle Bivens
It’s so refreshing to know there are still honest businesspeople in this world. I dropped my car off for muffler repairs this past Monday afternoon not expecting to hear back until the next day with a quote on how much it’ll cost to replace my mufflers. Instead, I got a call back in an hour or so saying my car was ready. Very confused, I asked was the mufflers changed and the woman said no. My mufflers were fine and they just needed to tighten the heat shield. I was already mentally prepared to spend several hundreds of dollars, but these folks showed there are still people out here with honestly and integrity. My car is back to its quiet self! You have definitely got a repeat customer in me and I will spread the word! God bless you all!!
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October 2022 by Carlos
I have to say Ken’s muffler is amazing. They got me in quick just came in for estimate and they made me feel so welcome I said let’s do it and it did not take them long at all. I really recommend them and I think they have new customer for all my needs. They earned my trust means a big thing. So if you guys read this I appreciate what you guys did and the amazing customer service.Service: Exhaust
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September 2022 by Dylan Schindler
Ken's always gets you in and out fast with the job completed correctly the first time. If you need exhaust repairs this is the place to go.
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August 2022 by Zackery Mack
Called around because my exhaust had an issue unexpectedly while driving for work.Most places were too busy to even take the car but Kens took me in pretty quickly, and I paid less than $100 for my repair.Good people, great service. I’ll be back, and recommending.Service: Exhaust
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July 2022 by Cindy Grove
Do not go here. They messed up my van so horrible that it is costing me double to fix what they did. I'll be contacting the Better business bureau as well as a lawyer for compensation for the job they did. Do not go here, they are con because of what their back job repaired guy did he cracked my cylinder head! I'll be sure to nr turning them into the business buroue on Monday morningService: Exhaust
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June 2022 by Caleb Jurchisin
I wanted some custom exhaust tips and performance mufflers for my Mercedes G-Class. The first 3 muffler and exhaust shops I called told me they didn’t have parts for Mercedes, we’re too busy, and didn’t seem interested in working on my car. I called Ken’s and they were very friendly, helpful, and easy to talk to. By 10am the next morning I had everything I wanted done perfectly and at a great price. I couldn’t recommend Ken’s Muffler & Auto Repair shop more!
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June 2022 by Kevin W (Kev)
I Had a exhaust issue while traveling . I was stuck on a weekend . Ken’s took me in first thing Monday morning and fixed it right away . I am forever grateful and I highly recommend this business . Prices are amazing , staff is super friendly and these guys are true honest people . . I’d give you a thousand stars if I could . I will always stop here for any auto need !! Thanks againService: Exhaust
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May 2022 by Caleb J.
I wanted some custom exhaust tips and performance mufflers for my Mercedes G-Class. The first 3 muffler and exhaust shops I called told me they didn't have parts for Mercedes, we're too busy, and didn't seem interested in working on my car. I called Ken's and they were very friendly, helpful, and easy to talk to. By 10am the next morning I had everything I wanted done perfectly and at a great price. I couldn't recommend Ken's Muffler & Auto Repair shop more!
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April 2022 by Gregory Postal
Went to the dealership for periodic service not long ago and asked them to look into a rattle under the front that seemed to be getting worse over time. Their diagnosis was that "multiple heat shields" and the catalytic converter needed replacing at an estimated $2,200.Fortunately one of the folks there pulled me aside on my way out to say there might be a much simpler fix and recommended Ken's who fixed the issue (one loose heat shield) in less than an hour and charged me $26!Service: Exhaust
