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January 2024 by Tracey Glenn-Thomas
I just love Joann! Everything crafty❤️
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January 2024 by ki mc
Very helpful crew and lots of options in fabric. The store fabrics were messy and all over. Really have to search and its expensive.
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January 2024 by Ramona Ramos
I purchased a sewing machine for my mother for Christmas and needed to return it. Found out there is a $25 restocking fee even if it was only 3 hours later and box unopened. Spoke to several employees about purchasing the sewing machine for my mother and unsure if she would be able to work a mechanical one. Not one mention about the return policy/restocking fee.
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December 2023 by Mad Mannikin
Poorly managed store. Shop else where or online.
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September 2023 by Brenda Colbert
I've never been to the store but I had the worst ordering experience ever. Will be my first and last time
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September 2023 by fabiola espinoza
I love Joann store, everyone there is knowledgeable and friendly and very helpful. Thanks ?
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August 2023 by Joseph Mass
Has everything you need for those seasonal projects and home decor.
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August 2023 by Hai Hai
They have the worse employees possible this is my second time dealing with this lady and she just has a complete attitude! Fayetteville needs to take another look at who they having working with customer!
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July 2023 by katherine shepard
Lady with dark curly hair was rude. I walked past her several times, she and no one else greeted me or asked if I needed help. I asked her if she worked there, she just looked at me and shook her head yes. I asked for a specific item and she they're "working on getting it out" I asked if there was any way since they're currently working on it to get it. She said no to check back in 2 days. Half the isle was currently set, really felt like they just didnt want too.
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February 2023 by Nana
Very unsafe always wetting entire floor while customers are washing clothes
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January 2023 by Casey Crystal
Great deal on the Christmas decorations. Saved 50 to 70% on most items.
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January 2023 by Natalya Rashchupkina
Walked in one day and purchased items but they were having credit card issues. Four months later still trying to get money back on my debit card after the store manager asked me to use another card to pay and I was triple charged. Made multiple contacts with the store manager and they did nothing. Never returned my calls. Poor customer service and will continue to not shop here or at this company anymore period.
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January 2023 by Alison Herondale
Very helpful and personal staff! Everyone here is so kind and friendly. Coral especially is always so sweet and makes me love coming here!
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December 2022 by Louise B.
Seriously the best service I have ever received at a Joann's. I am a quilter and do not have a Joann's in my area. So while visiting the area I stopped in for some material. The store seemed short staffed and I was worried I would be met with frustration when I approached the cutting table as I had lots of material to be cut. An employee approached and immediately got to work. She was friendly, quick, and kind. I took note of her name tag which said Roxy-Manager. I was surprised that not only was she taking care of a customer she was doing a great job of it. Further, the cashier was also super friendly. I would definitely recommend and wish I lived near this store.
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November 2022 by Lily Bowland
This is a great place to get a lot of your general craft materials. Especially if you are looking for fabric. Everyone there was super nice! They have seen a lot of people coming in for different crafts and know how to help you find what you need.
