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January 2024 by Rachel Wolff
Jaime Rosa has been fantastic! Really helped us make a smart choice for our family!10/10 would buy a vehicle from Jamie Rosa again. If i could put more than 5 stars I would give him 1000 Stars best salesman at Rick Hendrick Jeep!Also thanks to Rick in finance for making it a smooth process for us during the trade and paperwork!! Yall are awesome! We appreciate you!
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January 2024 by Kimberly Strickland
My husband and I came randomly to Hendrick Chrysler Jeep FIAT as we’ve been trying to find the Jeep that makes us happy! Riley Horne was absolutely amazing, answered our questions, and got us any answers he didn’t know!!! Needless to say, we’re taking OUR jeep home today thanks to Riley!!!
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January 2024 by Vonda Floyd
My experience with Hendrick Jeep Fayetteville went extremely smooth and to my up most satisfaction. I received exactly what I expected. The staff worked great with me to get the Jeep I really wanted and in a very timely manner. Mr. John Hernandez was very professional and knowledgeable. He took the extra time and patience to work with me.
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January 2024 by Toshie Moshie
We bought a new car from Jaime Rosa tonight!! The process was so quick and easy. He made sure we got into the vehicle that matched our needs! Everyone there was super nice and friendly. Thank you to Colin as well for all the assistance and accommodations! Everyone there made us feel comfortable. 5 stars to Jaime and the whole team! Thanks!
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January 2024 by Emilee Whitworth
David Greer was awesome! My husband and I both love cars and have dealt with many dealerships but our experience at this dealership was great! David Greer made the process extremely easy and really worked with us to get us the best deal. Highly recommend David Greer if you are in the market for a vehicle.
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January 2024 by Arisa Layce Mason
The repair shop is dishonest. They serviced my jeep the first time around, and left me without a car for over 1 month (the first time around). What they were doing with my car is beyond me, but lemon laws do state that if it takes a repair shop 30 days or more to repair a shop they should pay you for the price of the vehicle or replace your vehicle. Not only did they take longer than a month, they did not even offer a loaner vehicle.After this ordeal, just a short while later I again had issues with my vehicle. It appeared to be the same issue as before, and they claimed I had a two year warranty on their work!Of course they tried to tell me it was something totally different, and that it needed a module and a key. At the twenty day mark of not having my car, having no tracking information, no record of the part ordered or anything, and being told bogus information I decided to tow it somewhere else to be fixed. And you know what I found out??? All it needed was a BATTERY!!!. These crooks stole my car and kept it over 20 days for what?? Not to mention this is all just a few short days before Christmas. I have missed doctors appointments, extracurricular activities for my children, been unable to get basic essentials because these people lie and steal. Had I not done anything they would have had me without a car for months or longer.Please, do not trust this establishment. Especially if you are from a marginalized group. I.e women or black. They will keep promising repairs that they will never get around to doing, and that you more than likely don’t even need. Do yourself a favor, comb through their Better Business Bureau report. It will tell the honest truth about their business and practice. One guy had a nail sticking out his tire, and they did not even repair that! Do your research. Stay far away!!
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January 2024 by Paulett B
.....so I wanna say thank you to my sales rep Nick Burr. I went there this week to purchase a compass and believe me when I say customer service was 10 stars. He was able, resourceful and through his fidelity I was able to drive away a car in space of 4 hours of arriving. I wanna say their team is excellent transparent and anyone going there should be very comfortable asking for Nicholas Burr. He made my car experience wonderful. Thank you JEep. N thank you Mr Padilla
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November 2023 by Tianna Dudley
Jamie Rosa was an excellent sales rep for us! He made our transition from one truck to another smooth! He helped us to get a truck that we really wanted with lower monthly payments ! I HIGHLY recommend him !!
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November 2023 by Gladys Stanley
The service I received on my car was truly wonderful. They repaired my problem plus the others I was unaware of. The manager John was a caring and thoughtful man that saw that my vehicle was taken care of. The rep. Brian was on top of it start to finish and advised me what to do until my vehiclewas serviced. And Danielle set me up to get my vehicle repaired. Saying they did a great job is only skimming the surface of the great service I received. And again I say thank you for a job well done.
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November 2023 by Kelly Edge
Called to schedule an oil change, tire rotation & update on my ℹ️ center. I was told to I could come anytime and go through their express lane. So I did just that . Of course there were cars already ahead of me when I got there so it took a little time to get my Jeep in , but that was to be expected . My service advisor was John , he was very adamant about keeping me abreast of where my vehicle was during the entire process. He offered up a shuttle and anything else I needed, which I really appreciated. Got my Jeep back and everything was completed and up to date. ?
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October 2023 by Daniel Gustafson
Absolutely GREAT car buying experience. John Hernandez was my salesman and took care of everything from answering questions, getting my deal together and insuring the vehicle was ready for delivery. Rick Harvatin handled my financing and warranty. Again, great job by Rick.Will definitely be using Hendrick in the future.No buyers remorse after that experience. Everything was smooth.
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October 2023 by Leny Bernardo
Misty provided me with excellent customer service the two times that I needed help with my vehicle. She was communicative, efficient, prompt, and friendly. She kept me updated throughout every step of they way and helped me in every way that she could to alleviate some of my stress. She provided me with different payment options and even ran my car through the car wash for me before I left.
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October 2023 by Destiny “Marianalovely” Jacobs
Jaime Rosa, did an amazing job helping me choose the best vehicle that fit all my needs and wants! His customer service skills were outstanding and I couldn’t be more happier! Ask for Jaime Rosa on your next vehicle purchase! Hendricks Chrysler Jeep FIAT should be proud to have such an awesome employee who cares about not just his work he does for the company, but his customers as well!
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September 2023 by Sandy N.
Request Jamie, he is top of the line service. Whatever you need, he will get your car serviced and out of the garage in no time. By far, his quality customer service is excellent! If you have questions, his years of expertise and knowledge about your model and make will be rewarded. Hands down I have enjoyed all of my experiences at Hendrick Chrysler Keep FIAT every time (at least 10x visits) and highly recommend taking your trusted vehicle to best in town! They also have competitive and affordable rates for everyone.
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September 2023 by Tabitha S
Brian S. took great care of my jeep. I appreciated the way he maintained regular communication with me while my jeep was being serviced. Everything was finished in a timely manner and explained to me effectively. I had a great experience at Hendrick Chrysler Jeep thanks to him. Will continue to return for all my service needs.