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January 2024 by Shannon Crockett Key
This is my first time visiting Harrell’s Auto Service on Owen Drive and it couldn’t have been a better visit. I brought my car in for my yearly state inspection and the personnel at Harrell’s were very courteous and kept me abreast of how the inspection was going and of any issues the mechanic observed during the inspection that would require repairs in the near future, but would not affect my car inspection. From the time I walked into Harrell’s, to the time I left, it was all of 30-minutes, which is some what impressive considering I didn’t have an appointment to begin with and why I’ve given Harrell’s Auto Service on Owen Drive 5-Stars for outstanding service!
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January 2024 by Danielle Searcy
I recently moved here and this is the one place I always come back to because they are quick to fit you in their schedule and they always do a great job. I also love that they have a 2 year warranty that works anywhere. 10/10 recommend to anyone!
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January 2024 by Ty'keria Hurley
Our car has been here since November 29th as we battled with maxcare and dealership requirements for an engine replacement. The staff were outstanding from Randall to Stanley to Wayne. Randall held our hand and kept us updated throughout the entire ordeal and was very patient and attentive. The manager Stanley was very accommodating and understanding. The employees here are professional and really advocate for their customers. As long as those 3 are there, I am a customer. Thank you to the techs that worked on the vehicle as well. All are greatly appreciated!!!!
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January 2024 by Benjamin Castro Agosto
My car feels like new again. Thank you to Stanley Smith and the Staff for the attention to detail, excellent customer service, quick service and shuttle service. I know now where I can take my vehicle HARRELL’S TIRE & AUTO SERVICE and reading this must do too.
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January 2024 by Frankie Oxendine
I had my 2015 F350 towed in because it wouldn't start. I met Mr. Stan and from the get go I had a good feeling about the shop. They could not find anything wrong with the truck after running tests for three days. I have had my truck back for only 1 day, so far so good. I'll give an update if anything changes.Staff has been friendly and professional throughout process. I hope I found my go-to place for future repairs!
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January 2024 by Jessica Jones
Customer service was great. Dropped my vehicle off at 830am, had a diagnosis and repair by the end of the day! The guys were great and the manager Stanley was top notch! Thanks guys!
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January 2024 by Pamela Murley
These professionals go the distance to accommodate their customers needs. They are fair, friendly and exceptional, service members and technicians. Their courtesy ride is one of the best assets! Thanks guys!
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January 2024 by carson buice
Very helpful with what I needed done, gave me several calls through out the day to ask if the things they needed to do on my car were ok to go ahead and do along with giving consistent updates about what was going on with my car. Highly recommend this shop if you need anything done on your vehicle.
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January 2024 by Willie Jones
Overall awesome experience. Brought in two vehicles for service and was taken care of in a very professional and timely manner. Will return to this location. Shout out to all the technicians for a awesome experience. ?
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November 2023 by Tropic Red
Great customer service and reliable shuttle transport! Truly genuine people! Love the fact that they were able to be very descriptive with what was going on with my vehicle and within a timely manner. Would highly recommend!
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November 2023 by Matthew Benoit
I had a plate that didn’t get screwed in all the way by my other auto shop. Swung in here asking for help and they volunteered 5 min of their time to help me out. Much respect!
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November 2023 by Mike Matthews
I would not recommend this shop for an AC repair. Went for a hose to be replaced left and my hose to my cooling system got a slice in it while AC was getting worked on, so had to get towed. Took it back AC was still not working then was told i needed a compressor so paid for it $1300 later I have AC when driving then turns Into warm air when I stop at a red light
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October 2023 by Travis Arrington
Very Professional, communicate well and knowledgeable! They listen and wey all options of getting your vehicle fixed. I was going to Black's Tire , but now switching over to Harrell's for new diagnosis and second opinion to assist me in fixing my list of issues with my 2013 Buick Enclave. I feel confident in making them my Primary Auto professionals.
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October 2023 by Wanda Lamb
They did what they could to get my car in ASAP. Very professional very friendly. They gave me a ride to my company so I could get a company car while my car was being fixed. After it was all said and done it was quite pricey. Which really surprised me for what I had done.
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September 2023 by Patience Weaver
Customer service here is supreme. Mark at the Owen Drive location has gone above and beyond for my family and I to ensure our car is working at its best. 5 stars for Mark.
