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March 2024 by SD R
I had several large Pelican cases to ship out. The staff was really responsive. Especially Shanethia who processed everything super fast and with a smile.
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February 2024 by Soul Man
Great service. Better than usps and ups store.
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February 2024 by eddie morris
miss Erica was very very polite and she really helped me on why she like it was a real big line and she was able to like to help me help them help her employees. I just like really help me when I was frustrated cause I was about to give up so I couldn’t get my phone to connect to the email, but she definitely took her time out to help me and I just wanna say customer service like that. It’s just out outstanding
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January 2024 by Jeremy Wilhelm
Greatly appreciate Katie and the other lady who helped track down my tracking number for a lost spectrum return package. Very professional and helpful. First rate customer service. Thank you very much for your help.
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December 2023 by Yong Han
Ms. Erica was super professional and extremely helpful.Thank you!
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September 2023 by lias demaris
I recently had the pleasure of visiting the FedEx location on Main Street, and I am delighted to share my wonderful experience. Keshia Ryan and Shawneesa provided exceptional service that exceeded all my expectations. From the moment I walked in, they greeted me with warm smiles and a genuine willingness to assist. Their knowledge and expertise were evident as they efficiently handled my package, ensuring it was securely packaged and promptly shipped. Their attention to detail and dedication to customer satisfaction truly stood out. I highly recommend Keshia Ryan and Shawneesa for their exceptional service at FedEx. Thank you for making my visit a memorable one!
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August 2023 by Jason Yergin
Turn around, back away slowly, or hit your back button. Do not trust FedEx with anything, ever. Especially don't trust this store to deliver on their services like promised. The level of unprofessionalism is mind blowing and you don't even want to have to find out the hard way. Drive the package there yourself, because at least then you won't be let down by them.
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July 2023 by Lesley Perez
If you’re returning a package and use this location, don’t use the drop box. Wait in the line and get your box weighed. We went through a nightmare to get a refund for a phone we returned because the box arrived empty to the manufacture and video clearly showed the box was tampered with. The weight was 1 lb when we weighed it at home but after being scanned into FedEx when it left that location the box read 0 lbs. We followed instructions by the manufacturer and filed a police report only to find out that because the phone was “lost” at FedEx, FedEx was the one who needed to file the police report for any type of investigation and when I approached FedEx about it, they were less than helpful and wouldn’t file the report and told me that without a court order or subpoena I could not see any video surveillance. The manager said no one there would steal because they’ve all worked there for years.. well first, that’s a weak justification. Long term employment doesn’t mean theft could not be happening. They were more defensive than helpful. No apologies or empathy, just defensive. Now, I'm not saying don’t go here but I personally will never use their location again. My advice to anyone is don’t use the drop box, and coming from a lesson learned; take a video and pictures of what you’re shipping in the box and while taping it up and make sure any shipment label shows the weight of the package! Our return was stolen somewhere from the point of drop off or in transit and it took us over a month of back and forth with the manufacturer, corporate FedEx, the police, reporting the phone’s IMEI as stolen, and finally the BBB to help escalate to finally get our return accepted and a refund.. and closure. Worse experience ever and want others to not have to go through what we went through.
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June 2023 by Jeffrey Toledo
Very helpful staff. Erica was very helpful in helping with my printing needs.
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June 2023 by Kita B.
I've used this FedEx multiple times prior to doing this review. However, after todays service I just had too. The ladies at this center are always pleasant and professional. They greet you with a smile and are extremely helpful. The service is unmatched. I literally drive past other places closer to my home to use this location on Morganton Road because of the service. The prices aren't bad either. I highly recommend this place!!!
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June 2023 by Janet Leonard
Dee and Angelica were amazing assisting me with my print job. THANK YOU!
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May 2023 by Joshua Ortman
Extremely helpfull and high quality print shop; went there to make some booklets i needed for the next day. They were able to help me in a timely manner and the booklets turned out very professional looking
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April 2023 by Charles Lynch
Customer service was top tier. Very helpful and knowledgeable. Confident my packages will arrive safe and in good condition
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February 2023 by Edgar “Allan” Poe
I was blown away by Adrianne’s willingness to help me articulate my vision into 2D print! I came here for posters.. I was uncertain and anxious but Adrianne took the reigns and led me to my happy place. The creativity is an 11/10 and it is beautiful. Recommending the banner vs poster was exactly what I needed and I didn’t even know it. Thank you! Really, thank you!
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October 2022 by Janna Ruth Pitts
Great customer service and the employees are very friendly
