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April 2024 by Tiffany H
I was referred here by the emergency room after my daughter broke her hand and told to get her in in the next couple days. Every time I called I got transferred to someone’s assistant who never answered the phone and never called back after I left several voicemails. I know time is important when it comes to a broken bone so I decided to call another orthopedic place who answered and got her in right away. I’m really thankful for the other place.
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February 2024 by Hillary Miller
I was scheduled with Dr. McBrayer for complex hip surgery. Going into the whole ordeal, we knew there were a few issues at hand, but the MRIs downplayed the complexity and surgery was lengthier than expected. Dr. McBrayer handled the issues that arose and exceeded my expectations in patient care and explaining all aspects of surgery as well as pre/post-op care.
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January 2024 by Alex Negron
This is my second time going to therapy. First time I had microscopic surgery to clean up my meniscus therapy was hard then I'm back in therapy because I had a full knee replacement I have been working with two therapists a guy and a pregnant woman now they know exactly what you need to get you back on track I just had a set back but I have been doing what I learned from them at home but I highly recommend Fayetteville orthopedic and sport medicine and therapy
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December 2023 by Catherine Petti
Dr Schaffer and his staff is top notch. And the PT Department is great.
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December 2023 by Joanne Read
Dr. Darren Bagsby is wonderful. He has replaced my left knee and my right hip. I would not see anyone else for my joint repairs.
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October 2023 by Rachael Smith
Went here as a referral!!!. They did me so wrong and dirty!!! and got every cent out of me in the most disgusting way… a huge waste of my days and my time waiting for 2 hrs to get seen past my appointment time!!! To tell me “there is not much more we can do for you at the end of the day” when MRI results don’t lie (requested to be done by them and then to be told there is nothing wrong with me when I also got my MRI results via email and there was a list of things wrong!!!!!). So instead of referring me to someone who specializes in “back pain”… go on and take my money and waste my time and spit me out!!!. And I didn’t EVER EVER get a call from a chiropractor that Dr. Shaffer said he would put in(did he even ever put it in, I guess not!!)… disgraceful and waste of my damn time that has anything to do with Cape Fear!! when I could be finding someone better to help me out! I do not recommend this office at all! Horrible experience!
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July 2023 by Sarah Perkins
Can't be bothered to update their website. Website clearly says same day appointments and walk-ins welcome. So I went to be seen by the walk-in clinic. They're not doing that today and don't have anymore appointments today. Your lack of providers and saying the Website is old are poor excuses! You make way too much money to not keep a Website updated! If it hadn't said walk-ins welcome and same day appointments, I wouldn't have wasted my time and gas coming here!
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July 2023 by Carla Parker
I remember when me and my father went there for my left waist. The whole staff were rude. I didn’t like how they treat us. I’ll pay the payment when I can too.
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June 2023 by Amanda Sharp
It is now an hour past my scheduled appointment (which they requested I been 30 minutes early to fill out paperwork). The office staff claim they can not give me and update on when I will be seen. I understand that offices run late later than scheduled sometimes but this absolutely unacceptable !
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June 2023 by Jac
This place has pulled every nerve I have. I am at the point where I want to snap everytime I speak with someone they are not accommodating and do everything they can to squeeze another dollar out of you. They are not the best around drive 45 minutes to somewhere better that will actually give you the time of day and hear you out. If you have any questions nobody will try and help you they just say oh we aren't for your doctor and brush you off this office is absolutely horrible.However the therapy side is a different story I feel sorry they have to be associated with such a sorry uncaring doctors office as they are wonderful and I have not had one bad experience going to therapy or dealing with anybody there yet
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May 2023 by jennifer stone
Went to the hip doctor $60.00, he moved Mt leg around and said "Welp, if I can do that is not your hip. It's your back." Same facility different day. So I paid another$60.00 for the back dr to say " it's not your back, it's your hip." In the meantime I was told to get an MRI on my back for the back doctor.Fayetteville Ortho did not get it authorized so I had to pay out of pocket and it did not even go towards my deductible. More completely useless x rays that they did BEFORE I saw the back doctor who then said it's not my back. Final result: no relief, going to a neurosurgeon(which I had to call 5xs for them to send my office notes) out $960.00 for absolutely no reason from Fayetteville Ortho. I have been up to that office to try to get help from the office manager but have NEVER received even a phone call back from her! Needless to say it took them 2 weeks to send my records. I would NEVER EVER recommend this orthopedic office!!
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May 2023 by Jennifer Henry
Went to the hip doctor $60.00, he moved Mt leg around and said "Welp, if I can do that is not your hip. It's your back." Same facility different day. So I paid another$60.00 for the back dr to say " it's not your back, it's your hip." In the meantime I was told to get an MRI on my back for the back doctor.Fayetteville Ortho did not get it authorized so I had to pay out of pocket and it did not even go towards my deductible. More completely useless x rays that they did BEFORE I saw the back doctor who then said it's not my back. Final result: no relief, going to a neurosurgeon(which I had to call 5xs for them to send my office notes) out $960.00 for absolutely no reason from Fayetteville Ortho. I have been up to that office to try to get help from the office manager but have NEVER received even a phone call back from her! Needless to say it took them 2 weeks to send my records. I would NEVER EVER recommend this orthopedic office!!
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April 2023 by Brittany Jackson Lockamy
Thank you so much Mr. Michael Dilello, PA and your wonderful staff for taking the best care of Jackson today. You all went above and beyond to make him feel comfortable. In fact, I think he even had a little fun—okay, he had a lot of fun! He loves his cast and loves that Victoria got to sign it first. Thanks again!
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April 2023 by Brittany L.
Thank you so much Mr. Michael Dilello, PA and your wonderful staff for taking the best care of Jackson today. You all went above and beyond to make him feel comfortable. In fact, I think he even had a little fun--okay, he had a lot of fun! He loves his cast and loves that Victoria got to sign it first. Thanks again!
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March 2023 by elisabeth l.
the physician assistant is a com moron. I saw him two times unnecessarily with a simple sprained thumb and he made me get a $200 MRI which came back inconclusive! so then he says that I should see a doctor for more options. what was the point of even seeing him at $20 a pop???? it's a simple sprain!!!!!!!!
