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June 2024 by Hannah Donovan
My prescription was fill in a timely manner even with how busy they were.
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February 2024 by Zoe Walker
If you're thinking about sending your prescription here, DON'T. I work in IT, I make a lot of phone calls and have talked to a lot of annoying people, and I can comfortably say the worst phone calls I've ever had were with this CVS on bragg blvd. I sent my prescription here after a move, and I went in-person to confirm that they'd be able to fill it. They said they would, so I return the next day and they tell me my insurance doesn't cover the pharmacy actually. Cool, let's transfer it to the walgreens nearby. I go to the walgreens and have them make the transfer request. The person at walgreens makes the phone call, tells me she spoke to someone named Hannah at the CVS. I wait another day, and it hasn't been transferred. I call CVS and they tell me they don't have the request and they need to call again. I have walgreens make another request. I call again the next day, Hannah picks up the phone. She tells me that no request has been sent over, and nobody has called her. I remind her that she spoke to Holly from walgreens on the 27th about it and she hung up. Called again, ah suddenly there's a transfer request from walgreens, Hannah then tells me that actually they're too backed up right now and hopefully they can get it transfered by the end of the day. 2 days later, they still have not transferred it. Absolute joke, too "backed up" to take 5 minutes and send a prescription to another place. Im calling my doctor and having them write me a new prescription to a pharmacy that doesn't lie to its customers about why they're unable to simple tasks that other pharmacies have no issue doing. Thankfully I'm able to go a few days without my medicine, but if people with serious life-threatening conditions are also being held up by this pharmacy, it needs to be shut down. I advise anyone avoid this pharmacy at all costs, and my experience here has been so awful that I'll never be shopping at any CVS location again.
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January 2024 by Kan Fly
Avoid using this pharmacy at all cost!!! The pharmacist is completely rude. No point in contacting corporate to make a complaint nothing is going to change.
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January 2024 by deb h
This Pharmacy has horrible customer service. A Pharmacy tech named Vanessa threatened me. I mean she came around the counter out of the pharmacy area and was in my face. I am 61 and disabled. If she had of taken another step towards me I would of peppered sprayed her. Store Manager a nice Lady. Pharmacy Manager and 2 technicians are horrible. I did file a formal complaint with corporate and will hire an attorney if Vanessa is NOT disciplined for threatening me.
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December 2023 by Sir King
Walk In hours for pharmacy Flu Shots but, won't actually take walk ins. And they NEVER answer the phone. Horrible Service.
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November 2023 by laken locklear
Do not use this pharmacy. I wish I read the reviews before coming here. They purposely don't answer calls and they have attitudes. The store manager said he can not do anything about it.
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November 2023 by Micheal Tyler
What's the use of have a prescription called in from an urgent care if it won't be filled until the next day?
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October 2023 by Becky Rodriguez
They never have the prescription ready even after I call and they tell me to pick up after a certain time. Also have been out of stock on prescriptions and don’t even let you know until after you have waited days and gotta be calling.
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October 2023 by Elijah Greer
I would rate this place a 0 but can’t go any lower. This pharmacy staff has a bad attitude when trying to ask explain to them the mistake they made on my son prescription. His school called me telling me if I don’t get the right prescription for his asthma pump he won’t be going to school. The school nurse needs them to rewrite the prescription they did on his asthma medication pump. You think for the past 2 days going up here they would have been able to correct their mistake and just rewrite it but all I got is attitude. The crazy part is I called other CVS in town and asked if they would be able to write it they said yes just this physician is refusing to print it out.
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September 2023 by C Q
Can never speak to anyone over the phone and pharmacy staff has a bad attitude. If you are over worked, quit. Don’t take it out on the customers.
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September 2023 by Dj Fosster
I called at 9 a.m for a refill and was told it would be ready at 3:00pm. I showed up at 3:30 and they claimed it had just come in. My point here is if they have to order or wait for an order they need to tell me at 9:00 not when I come to pick it up after 3:00! Changing pharmacies because of this and the big over turn that they have in employees. The girl at the window was rude and did not listen to me when I told her the pharmacist said it would be ready at 3! This store is a bad store and I have dealt with similar situations the whole time I have been going there. Pathetic.
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August 2023 by Gma 7
Horrible service, NEVER answer phone !!!
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August 2023 by Breanna Frazier
Pharmacy takes extremely long to fill prescriptions. It’s been 11 days since mine was sent in.
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July 2023 by Sandra Crow
They are polite and respectful. They do their best to help you.
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June 2023 by Dr. Griffin
Never again. I selected this location because I was going to be in the area for a while, but they STILL haven’t completed my order.I’ll stick with the Owen Drive location.
