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July 2023 by Alexis
Update: July 5, 2023It’s been over 3 years and no one ever reached out to me. I feel bad for all the other people that wasted their money. Will gladly never be back, not that anyone cares. Just know if you go buy tickets here and anything that would require or even warrant getting your money back happens..forget it.November 23, 2019I had high hopes for this venue. It seemed like they had everything together... nope! Never been here but have been to enough shows to know if I want to be where I want to be in the pit I need to get there early. So after a lot of consideration I purchased the fast pass tickets for the show 11/23 because the venue is large and I did not want to wait in a long line or have to worry about finding a parking space after driving 4 1/2 hours just to get there. $25 each a person ($50 total) to have "VIP PARKING, and a fast pass entry. We get there around 4:30 there's already a line and the designated area for VIP parking was already halfway filled up by people who did not purchase your fast pass tickets. Luckily there were a few spots left. There was a designated door for fast pass and 4 other lines for entry. There was maybe 30-35 total people in line with fast pass up until 5:30 and the regular lines wrapped around the parking lot. We were told that the artists were running behind but they were acting like they were going to let everyone in normally. So they let the fast pass line in and then had us stop again 1/4 of the way down the hallway. Only to make another line inside to get everyone out of the cold. Then a man tells us all to move forward to try to get as many people in as possible. We stood there between 15-25 min. Everyone bunched together like sardines. There was no fast pass line anymore. Then randomly the security says everyone can go and just lets everyone in at the same time. WHAT WAS THE POINT OF US BUYING THE FAST PASS? The website says no refunds but you blatantly disregarded both "pros" of buying a fast pass and people spending the money for it. I would like a refund.I know the beginning was not the security employees fault at all. That was higher up. The security was awesome, every single one was polite, smiling, enjoying their job and helpful. With that I'm thinking the situation could have been avoided. It was one of the most unorganized experiences I've ever had.Unrelated to the venue-show was amazing.
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December 2022 by Margaret Eva
Visited here for Disney on Ice this past weekend. The parking was free which is good. The signage was good. The down fall was that there were clear directions not to bring in bags unless clear or see through and many people were allowed to bring in large bags. The bathrooms were clean. The lines for the bathroom were very long thankfully we had access to the ground level due to our seating. The food choices were not that immense but it was ok. The show itself was good. But the rink was a little small.
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December 2022 by DawnMarie H.
Attending yet another Fayetteville Marksmen hockey game today and had a wonderful time! The facility is top notch, clean and well secured. No problem with vendors, food quality or otherwise! Parking is close by and attendants everywhere. Very nice experience.And the Marksmen games are a fans delight!! Great hockey, great audio and overall fan experience.
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October 2022 by Juliette Brooks
I purchased 2 tickets for Earth,Wind and Fire. When we were shown to our seats, there was 2 empty spots where our seats were supposed to be. When I went to the box office, the man very rudely said they will bring you two folding chairs to sit in " would you rather sit in broken chairs"? I felt it could have been handled differently. There were open seats in other sections. I paid around $240 for my tickets.
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July 2022 by Louis Caniac
This facility is showing its age. There are trees or shrubs growing against some of the windows. Not only that but the trunks are against the building. ThT being said, there is still life left in the old place.
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May 2022 by Jennifer Todd
Comic Con. So much better than last time. Great food trucks! The whole set up seems to be better.
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May 2022 by Jason Long
Horrendous customer service. Management tried to screw me and my family out of several hundred dollars. I would never even dream of going to this crap hole again.
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April 2022 by Angelot Akuma Liaki
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April 2022 by Jordan L.
Pretty Building - Horrible Service We had a wedding planned there this year and the nickel and dimming for everything was annoying but bearable. What was not bearable was booking a concert the day of the wedding. Whoever is in charge knew that there was a wedding on this day but also knew they could make more money on a concert not caring about the most important day in a person's life.
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March 2022 by Nthabiseng Koali
Good works deserves good recommendation, I appreciate the effort of Mrs Kimberly Louis for helping me managed my trading account. Profits are been made weekly as she promised, i invested $1000 and now making $11,200 weekly, All thanks to her, Send her a DM and thank me later Email:
[email protected] WhatsApp : + 1 (860) 556‑3122
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December 2021 by Kyle Lane
Required to wear mask to enter building. Once inside, the majority of people weren't wearing a mask. What's the purpose of wearing one at the door when this is happening? Even the guys in the ticket booth weren't wearing a mask. Other Crown employees weren't wearing them properly. I took mine off the whole time inside and not a single complaint. Should've taken picture to post here.
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December 2021 by Holly R.
Had a great time at Disney on Ice but, will never go back due to this place. They have no clue how to handle traffic when something is over. Took me almost 45 minutes and I'm still here???
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January 2021 by torie quismundo
The crown is well sat up for many events. It is always well ran. I’m wondering who hired this MC for today’s event. Oh good golly. We attended the Champions in Motion event. The man who ran the event is a real entertainer. He tosses out free stuff. He sings songs in between the events. He tells his own jokes. It is nice because trying to get crowd involvement at this type of event can be tough (we were there for the small children). But it sort of turns into the “MC look at me show”. I can say he is positive. The sound system is great because you can not talk to your neighbor.
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January 2021 by Michael Nelms
Went and watched A day to Remember, I Prevail and Beartooth here, what an amazing show. The venue was great, the staff got everybody in quick and had everything well organized. Getting out didn't take as long as I thought. Awesome experience
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December 2020 by Cosmo W.
Great arena! I was here for a private event, so I can't say how a full show would be in here, but I like the building, even though it's a bit dated. It's one of those arenas where the view is good from every seat. Again, I didn't get to try any of the concessions as they were closed but walking around the empty building, it looks like it would be a great place to see a concert or a sporting event.
