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May 2024 by Anjanette Martinez
They guys at Cross Creek Pawn are always friendly and inviting when you visit their store. Their customer service is a cut above. Can't find such knowledgeable and friendly service in most places any more. Thank you
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May 2024 by SGT Williams
They may claim that they take just about anything. They don’t. Not even silver jewelry. Go elsewhere.
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May 2024 by James Carrington
At this Pawn Shop , they claim that they will just about take anything. Under the conditions that it is not perishable, or stolen properly, etc etc. And on the front door they claim they are a part of the Pawn Brokers Association. All the defining features of a Pawn Shop. But, the employees nay , they don't want to be Pawn Stars , just the opposite. They won't take your stuff if it doesn't conform to their pre existing standards and conditions. Tread with care into this Pawn Establishment
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February 2023 by Justin Cloud
Walked in and was taken care of within just a few minutes but it was the customer service of Mr Wesley that was astounding! Even on his lunch breaking he had shown exceptional care plus superb product knowledge. Thank you Mr Wesley!
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December 2022 by Keon Gibson
I just sold my game system and games to them and they gave me the best offer for it then other places.
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July 2022 by Clarinda Cox
I used to love this place, they have really gone down hill with their customer service. I've stopped going there all together due to a combination of this, as well as the insultingly low prices I was quoted the last 3 or 4 times I went there, & the rude way they make me feel like their looking down their noses at me. A guy named Oscar used to work there, & he was the last of their employees to treat me decent
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July 2022 by Jasmine Simmons
Amazing customer service from Wesley. He offered a fair price on my items as well as the items they sell.
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July 2022 by Dragon Enderlord
Very helpful when resizing my watch and fair on the price would recommend to anyone who needs help with resizing.
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July 2022 by cob mos
Super friendly, didn’t have what I wanted but these guys were super dopr
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December 2021 by Jasmine Simmons
Great customer service from Wesley, fair price. Would recommend to sell and shop here.
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October 2021 by Byani Tachara
Had an excellent experience at Cross Creek Pawn.I called for a Ps3 game console and they held it for me until I could come get it...and also gave me a discount and free game!
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September 2021 by D Bell
Who ever Answering the phone today. Sep 20 at 6:19 pm ..2021. I ask about ps4 .. You need to go back to Customer Service Class.. Caues u lacking! an must not Understand We. Customer pays your HOURLY WAGE .. Be nice to people.. God Bless
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August 2021 by Flander Fisher
Great first experience!! Sean and James were the upmost Professional employees. Definitely will recommend to friends/family!
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August 2021 by Brian W.
I found a new, in box jointer on Facebook marketplace, advertised as pick up or ship. I ordered and payed for the item including shipping charges as advertised and was told to expect it in about a week. The following day I received a message that my order had been cancelled with no explanation. I sent the seller a message asking if it was still available. It was, only now for pickup only. I learned they made a mistake and shipping shouldn't have been offered. OK, but why did I pay for shipping and have it accepted? I'm sure they must have made a mistake but to not even contact me with why my order was cancelled is crappy business practice. They should have sucked it up and shipped it to me anyway to maintain their integrity...no such luck. Just a lousy way of doing business. Avoid!!
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July 2021 by Louis Scott
Had what I wanted. And let me haggle. Gave me pretty much what I wanted for the price that I asked for it. Nice people. Good service.