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April 2024 by Martha Clarke
These are the best drug store folks around.
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February 2024 by John Knuckles
Fast service. Convenient
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January 2024 by Dr. Melody Simpson
I'm very displeased with how I was just treated as a long time customer of this pharmacy. I waited patiently in line. The lady working the drive thru decided it was okay to attempt to take a man that walked up after me when another lady came from the back and said "I'll take whoever is next". I spoke up to say that I was next and that l was standing in line; which wouldn't have been too bad but she (the lady from drive thru) then apologized for what happened as if I were wrong and gave him his prescriptions before the man that was in front of me.
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December 2023 by Shantal Smith
Fast and friendly service depending on the pharmacist. The girls in the front are always great! There is only one pharmacist that will not do anything extra, or accommodate you in any way. I choose to give the business 4 stars because I've never had an issue before her. She has to be fairly new. No need for the other members of their team to loose their shine because of one bad apple. Still love this pharmacy, wouldn't change unless my job travels, they accommodate and transfer my meds because they know I'll be back When my assignment is over. ( they accommodate my work life well)
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July 2023 by DeesPrincess *
Fast and super friendly! All the locations are awesome!
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May 2023 by SBDESIGN Excellence
Love the quick service and down home feel. Don't want to go anywhere else! Other pharmacies are like a meat market.
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February 2023 by Billie Gillis
I am very pleased here Cape Fear Discount Drug on Ramsey St. Great Customer Service I Will Admit The Cost of My Prescriptions Is More Than Walgreens. With The Great Customer Service and Having My Meds In Stock, I Rather Pay More Here, They Are Meeting My Needs With A Smile. It's Worth It. Greeted By Calling My Name With A Smile Every Time. Great Staff
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February 2023 by Shai & Jarrett KayGee
I have been having issues with trying to locate a specific RX to get filled …. There is a NATIONWIDE SHORTAGE on this particular RX. I have been a patient with Cape Fear Discount …. My home store basically advised me to call my MD and see if there’s another medication I can use until my medication is back in stock…. SMH… I call this pharmacy - and KEVIN took charge !!!! He let me know the status of the medication …. Put me on hold less than a minute… and came back to tell me he would text me when they were ready!!!!!!!!! I have called OVER 42 PHARMACIES!!!!!!!!!!!!!!!!!!! I am now going to switch my “home store”…. KEVIN IS A KEEPER!!!!!!!! Did I mention I have been out of my medication for 7 days????????? Every day calling 10-15 pharmacies to check on statuses!!!!! KEVIN - u r my God-send!!!!
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December 2022 by J J
Quick and prescriptions are always ready. Pharmacist and staff always provide professional customer service with a smile. Better than the attitudes and no meds ready at our popular pharmacies anyday!
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December 2022 by Lilly Berry
the best pharmacy in fayetteville, they are kind caring and have wonderful employees.I love them so much. thank you for always being there for me and have the best holidays ever. Always M.Berry.
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September 2022 by David Lopez
Very old school type pharmacy, where you get that old school, type of attention.
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August 2022 by Jill N.
Cape fear discount drug is like having a small town old fashion pharmacy. They know me by name and the copays are low. Service is always excellent and with a smile
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March 2022 by Bee K (Bee)
The staff are friendly and my pharmacist always drew little cat faces in the blank space on my prescription bottle ?
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February 2022 by Texas Brown
My very first prescription experience isn't going well at all. I thought by leaving a big chain pharmacy, it would simplify things and generally improve the experience. Well...currently, I'm playing middleman with my provider after they failed to see 1 of the 2 prescriptions that was sent. I informed my provider what I was told and he sent them another script that I was told they didn't get. Afterwards, I followed up with the pharmacy to make sure they received it. Turns out, they had both prescriptions all along. Instead of apologizing and acknowledging that they made a mistake, I'm given poor excuses and told to wait till Monday unless my provider works Saturday's. Fortunately, my provider is awesome and a team player. I let him know about the new problem that was conjured up and has already reached out to Cape Fear this evening. Best case scenario..I get a call in the morning. They apologize and tell me everything is fixed and they're going to have my prescription delivered to me immediately because they wasted my lunch break and gas traveling across town in traffic for an incomplete order. They would also personally apologize to my provider for making him do twice the work for the problems they created. Do I think this will happpen? Judging by today...of course not! Either way, I will follow up on this post...good or bad.Update: I picked up my prescription with no problems. As far as I know, this is the extent of it.
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January 2022 by Robert Williams
My very first prescription experience isn't going well at all. I thought by leaving a big chain pharmacy, it would simplify things and generally improve the experience. Well...currently, I'm playing middleman with my provider after they failed to see 1 of the 2 prescriptions that was sent. I informed my provider what I was told and he sent them another script that I was told they didn't get. Afterwards, I followed up with the pharmacy to make sure they received it. Turns out, they had both prescriptions all along. Instead of apologizing and acknowledging that they made a mistake, I'm given poor excuses and told to wait till Monday unless my provider works Saturday's. Fortunately, my provider is awesome and a team player. I let him know about the new problem that was conjured up and has already reached out to Cape Fear this evening. Best case scenario..I get a call in the morning. They apologize and tell me everything is fixed and they're going to have my prescription delivered to me immediately because they wasted my lunch break and gas traveling across town in traffic for an incomplete order. They would also personally apologize to my provider for making him do twice the work for the problems they created. Do I think this will happpen? Judging by today...of course not! Either way, I will follow up on this post...good or bad.Update: I picked up my prescription with no problems. As far as I know, this is the extent of it.
