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August 2023 by Jesse W.
My name is Jesse W.. my wife and I gave Nona our taxes for two corporations and our personal back in March of 2023. Since then I have been unable to reach anyone in the office by phone. I have emailed Nona several time asking for a estimated date of completion, she only responds that they are working on it and she has had personal problems of her dad passing, which I respect and gave plenty of time even though the IRS doesn't make exceptions. We are going on 5 months since we dropped them off, still no phone calls back and no idea when they will be complete. After waiting 4 months she offered to give our deposit back, which no account ever requested a deposit, and I could come pick them up. We just want her to do our taxes as she agreed to in a timely fashion. I would not recommend her at all. We sold our home and are now living with relatives with stuff in storage because we can not apply for a line with our taxes, she has been aware of this for months. Horrible communication and service.
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August 2023 by Grady Graham
My name is Jesse W.. my wife and I gave Nona our taxes for two corporations and our personal back in March of 2023. Since then I have been unable to reach anyone in the office by phone. I have emailed Nona several time asking for a estimated date of completion, she only responds that they are working on it and she has had personal problems of her dad passing, which I respect and gave plenty of time even though the IRS doesn’t make exceptions. We are going on 5 months since we dropped them off, still no phone calls back and no idea when they will be complete. After waiting 4 months she offered to give our deposit back, which no account ever requested a deposit, and I could come pick them up. We just want her to do our taxes as she agreed to in a timely fashion. I would not recommend her at all. We sold our home and are now living with relatives with stuff in storage because we can not apply for a line with our taxes, she has been aware of this for months. Horrible communication and service.
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April 2021 by Mike B.
The staff was efficient and helpful, I got my business done and I was out quick. A really good price too!
