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July 2023 by Ashley Benitez
Top tier service. Consistent caring and not trying to deplete your wallets. Bob and his team are the most selfless in repair. They are absolutely there because they live thier job not for a check like most others.
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June 2023 by Lindsey Halat
I know my emergency isn’t reason for someone else’s urgency, but Bob and his team got me in quickly to help get me on the road for something very important and I cannot truly express my appreciation enough. I’m so grateful for the customer service and services that were provided. Bob will absolutely be our go-to for our vehicle needs from now on. Thank you!
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June 2023 by coderedpartytime1
I can not recommend this place enough. Excellent service. Extremely fair prices. And super friendly attitudes.
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May 2023 by Ed
Scheduled an appointment with them for a pre purchase vehicle inspection but i was definitely not satisfied with the inspection as they did not look over the vehicles lug nuts which i found out one was missing until i bought a set of new tires. For the price i paid $75 plus tax i feel they rushed the service and got me out in under 30m which i would prefered if they wouldve looked over the car thoroughly… not only was the service bad but the receptionist at the front desk was also rude to me in a condescending tone… def needs to work on her customer service skills. If you guys want a good thorough inspection id go elsewhere and just pay the 119.00 as thats what a good pre purchase vehicle inspection would usually take
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May 2023 by Michael
I only take my cars to Bob. Long standing record of diagnosing my issues, great service, and friendly attitude. Best in Fayetteville!Services: Tires
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May 2023 by Tajae Dixon
Bob is an honest mechanic that will help you out as much as he can and he has a brillant team of mechanics. His mechanic Rob fix my tsx up and it's running perfect now!Service: Electrical
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March 2023 by Matthew Prince
Not sure who the woman was that answered when I called to get information about what services they provide but she was rude, rushing me, and very unprofessional to the point she wouldn't even let me talk. All I asked was do you have to do your own diagnostic or can you go based on one that was already done at a dealership to fix what they said was wrong, the dealership was backed up and I just wanted to know if that was possible, she kept cutting me off, talking over me and asking what kind of diagnostic was done, as soon as I tried explaining to her the situation and what I need she would cut me short and ask me the same question over and over. She acted as if she was already irritated just from having to answer the phone. The reply after asking the first question was very aggressive " I don't even know what car you're talking about".... even though the conversation if you can call it that, was going downhill I kept my voice calm and once again tried to speak but she cut me off again any time I started to explain but she acted as if I was about a vehicle that was already with them when I clearly asked can you go based off a previous diagnostic stating all the issues and fix it or do you have to do your own and go from there and she just didn't understand that. Hopefully, the person who answered the phone isn't a representation of the business because I see plenty of good reviews but unfortunately I wasn't able to experience the service and most likely never will. You had a customer ready to spend $1500 to $2500 based on labor and parts to bring you work and you lost it from someone who doesn't know how to listen first and ask questions afterward. How else would you know what the customers need and want?
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March 2023 by Ulrike Marroquin
Absolutely perfect service. Great communication, will not clean out your bank account when it comes to car repairs. We highly recommend this business and will be back with our vehicles.
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February 2023 by Brandon cru
Use to come here I won’t anymore, BOB and his crew are awesome but that loudmouth receptionist should not be talking to people , loud and rude!! I guess I’ll take my business elsewhere
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January 2023 by Sergio Marroquin, Jr.
Bob is absolutely amazing! I brought in my 06 Jeep Commander for repair. Knowing I was in a bind, he worked hard to get it repaired before the cold weather hit. A couple of days later at shop closing time he called and stated my Jeep was ready and he would stay until I could get there to pick it up! Upon arrival Bob took the time to explain what he did, why and what if anything I needed to keep an eye on.Another shop quoted $1100.00 to R&R just the waterpump. Bob's price was a third of that. I look forward to a long term relationship with Bob taking care of all my vehicles. Thanks Bob and crew for taking care of us when we needed it the most!
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January 2023 by Timmy Birdsong
Great service and very friendly staff. The prices are extremely good as well. Best shop in Fayetteville I think
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September 2022 by Rachel O.
Great customer service & they had my flat tire fixed within a couple hours for a very fair price. You can tell they put great care in serving each client. I'll only be taking my car here from now on.
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July 2022 by Seann Bielecki
Called for repair assistance and was rudely treated. Will take all business elsewhere. Phone operator should not act unruly and take business away from owner. So rude and unhelpful I had to hang up.
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June 2022 by Robert Broadwater
Very friendly, great service. Called about a state inspection for my motorcycle, they said come on down. I was in and out in ~20 minutes.
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May 2022 by Bill Gratton
Love the How honest Bob is, no matter. 100% trust and send any and all who ask. In a area that has so many people moving in, not taking advantage of the troops puts Misty and Bob, Robert, Brad and David above A+.
