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September 2024 by chiizmiittah Martínez
The place is a quiet place! The people are very friendly, The owner was very friendly while he was sober! Everything will be fine for them as long as they never offer to pay in cash since it seems that he has some vice and not having the money that was offered in cash given the situation that I have a child with a disability, I arrived late and forgot to put the money in The black box that he told me, he went to knock on the door at 12:30 am screaming like a blind outside I said he looked like he was under the influence of some drug showing his soul on his waist when he always walked with his gun covered was something very intimidating for since I had my children in the room I had the worst night of my life!! Before this situation everything was very good!
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September 2024 by Lady Aquarian
Rooms: Rooms are nice but they need to hire a separate person to handle the cleaning of the rooms. They allow pets so if you are allergic be careful is my only largest complaint.
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August 2024 by Evelyn Toruno
Place is clean, quiet, and cozy. Rooms are spacious and well kept. Brad is great, friendly and very attentive and accommodating. Full kitchen in all rooms are a definite plus.
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July 2024 by Monalisa Christian
Highly recommend all military to stay away from this location!!! The manager i spoke to was extremely rude when I asked him to confirm my reservation cancellation for this hotel. He acted as though he was unstable and very much on drugs. He couldn’t articulate a sentence without making a statement that made no sense. He is requesting money in cash upfront in person, and informing customers that the website is not working after they put in their credit card information on the room…..stay away! ……Although it sits next to two very nice hotels….do not be fooled! RUN from this one!!
Walkability: Filthy parking lot and surrounding inside with trash and stray cats
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June 2024 by Brandon Howell
Customer service was amazing and the rooms were pretty good.
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May 2024 by Jeffrey Reetz
Real great stay for the price. Very comfortable place. Very clean and friendly staff.
Rooms: Large clean fullt equipped
Nearby activities: Restaurants shopping etc.
Safety: Safe area
Walkability: Very walkable
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May 2024 by Jeremiah Maddix
Quick service even though they aren't staffed 24/7.
The manager was very nice. Rooms were nice.
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April 2024 by Rakiiba Vaalele
If you want to experience unprofessional customer service you can stay here. The rep that I called to inquire about my reservation was condescending and rude. Kept blaming me for booking my reservation incorrectly saying it was my mistake repetitively and said I had to pay more money since I was a “maybe reservation” and my card didn’t go through and the consequences of that is I have to pay more to get a room and not at the original rate I booked at.
I was trying to explain everything but couldn’t get a word in because he kept interrupting and repeatedly say it was my mistake and I should learn from my mistakes and that I was too young and didn’t know any better. First of all just because I sound young doesn’t give you the right to talk to a customer the way you did. I’ve traveled a lot and booked at 3-5 star hotels, and the only reason why I booked with this “so called hotel” was because I was only in town for a day and it was cheap so I thought why not save money & all the reviews convinced me to book with this place, which apparently the reps can’t speak to customers politely.
I would have been fine if he had just said “hey, sorry your reservation/room was taken by someone else seems like there was issue with the reservation you made , would you like to rebook? Would be more than happy to assist you.”
I would’ve paid the higher rate if he was nice & just had the basic customer service skills down & communicated to me like a customer. But the fact he went on a tangent about how I am young and don’t know any better blah blah blah. I didn’t say anything just told him it’s okay I’ll just book with another place and I was polite during the entire call and told him thank you for calling me back since when I originally called him he was busy doing something else & wasn’t at the desk I guess.
Anyways, at the end of the call he had to have the last word because he said he could be my grandad and how I should be careful next time and learn from my mistakes. He ended the call with “goodbye candy” like what???
Insane. Never experienced this before @ any hotels and I’ve been to plenty since I do a lot of traveling for work but glad other customers had a lovely time and had a better experience with this place because I would rather run a 26k marathon while chewing on thumbtacks than stay at this place. Even if someone were to pay me to stay here it is still a hard pass.
Do better and you should learn from your mistakes as well because unless you’re a saint don’t patronize customers because you think you’re high & mighty cause you were born in the 50’s , you boomer.
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March 2024 by Nicholas Vander Molen
First time PCS this place was AMAZING. Truly could not recommend a better place if you are moving to Fort Bragg/Liberty this is where you need to stay. Brad has been so helpful and understanding. The rooms were extremely spacious and even came with some pots and pans we could use. My wife feels safe here and I had absolutely zero issues here regarding anything. It's also only roughly 10 minutes away from the in processing unit. Couldn't recommend it more!
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October 2023 by Larinzo Mosley (Jamie)
This is the best home when you are away from home.
Walkability: Just literally minutes from shopping
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October 2023 by Foot Ball
great place to stay at when in this town, peaceful
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October 2023 by Shannon Dean
so nice very clean well run byviwner/ Manger excellent!!!
Rooms: very well appointed super clean comfortable
Safety: very safe owner/ manager lives on site
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October 2023 by Curtis Hoke
Very nice place rooms are big, it's quite and close to everything you need to get or
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August 2023 by james flanagan
100% recommend if your PCSing to the area stay here. GM Brad is a great and really supportive of soldiers. We passed the 14 day TLE and he was really supportive and willing to help us out. 21 years of military service and 5 PCS’s and never was met with as much kindness and true support for a service member as I did from this place. Rooms are larger than anywhere else. Much better than being cramped into a normal hotel room for a long stay. Make this your first call and stay. An easy walk to restaurants, movie theater and big mall. Just 10 mins to the soldier support center for in processing. Thank you Brad for going beyond and helping our family when we needed it.
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June 2023 by Alex Fuentes
A buddy and I booked a room here on a whim while on a road trip, and I'm glad that we ran into this place! The suite and facilities were nicely kept, the general manager was very friendly and accommodating, and it had to be one of the most affordable rates I have ever come across that wasn't at a sketchy budget motel, or in a rougher part of town. I highly recommend if you're just making your way through the area, or especially if you're looking for a good place to stay long-term.
