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September 2024 by ANNA-MARIA PREISS
My first dealing was with Darren in service. He was quite helpful and a pleasure to talk to about my vehicle. It was my first time working with Doug Henry Ford. My vehicle was fixed which I'm happy about. I am not sure if the paper mats were placed in driverside, but they were not in place when I picked up my vehicle. Grease from service is hard to get out of carpet. Cameron picked me up to get my vehicle and was a pleasure chatting with him. Other than that, no complaints.
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August 2024 by A B (Nix)
I told them the error codes my car was giving and that it made a metallic scratching noise at the top end when revving over 2000 RPM.
The mechanic told me it was giving the same codes I told them about, and told me about the noise, then threw his hands up and said it needed a new engine.
They charged me $168 for this "service"
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August 2024 by Brenda Smith
Fast replacement of part. Friendly easy check-in.
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August 2024 by Peter Marksteiner
Needed an oil change and to have my trailer brake controller checked out (was getting an intermittent error message.). Service was quick, folks were really friendly, and I’ll definitely go back!
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August 2024 by Johnette Exum
My 19 year old set out to purchase her first car. We didn’t want her to end up with a “lemon” so we went to what we THOUGHT was a reputable dealership. I personally spoke with the salesman who explained the particular car was well taken care of, maintenance at their dealership and was a great car. My daughter took all of her savings, over $3K and purchased said car on June 21st. On July 20th check engine light comes on and the car won’t go over 65. Took it to the Kia dealership per the service department at DH suggestion bc they don’t have the tools to read Kia codes, to find out that the engine only had about 1 qt of oil in it and it’s burning off fast. Resolution - needs an engine replaced! I fail to believe that DH was not aware of this issue and sold a young adult a car that requires a FREAKING ENGINE REPLACEMENT! Especially since the previous owner was having the car maintenance at their location. My daughter is upset and her first car purchase experience is ruined. Do yourself a favor and purchase your vehicle from somewhere else. Cars cost too much as is to have to deal with this. I feel as if we were lied to and scammed for someone to receive a commission.
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August 2024 by Vickie Harrington
My salesman was Jeff. I spoke with him on the phone before going in and explained my situation and what I wanted. He told me what he could do. I went, fully expecting it to be a different situation when I got there. NO!!! He had everything ready just as we had discussed, did what he said he would and I left a happy customer. So many salesmen try to tell you one thing, then switch it up or "run into issues" preventing them from being true to their word. I did not experience any of the negative stereotypes while at Doug Henry. Very pleased and highly recommend.
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August 2024 by Dan McMorris
Great communication. Highly recommend.
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August 2024 by Mackenzie Pelton
Staff is very kind and helpful!
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July 2024 by Molly R
Found my ideal vehicle here and everyone was extremely helpful! Jason was awesome and helped us get the best deal possible. I definitely got the best deal anywhere around.
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July 2024 by Bethany Lambeth
The team at DHC Farmville was one of the best most efficient group of people we've dealt with when purchasing a vehicle. Jason was so down to earth, genuine, straight forward, and honest. He wanted us to be happy with our purchase...he wasn't just trying to make a sale. They made it happen and Danielle got the paperwork done in a snap. We highly recommend them! The dealership offices are also old school ...just a fun bonus during our time there.
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July 2024 by Loretta Hodges
Jason Spatilson was Awesome and easy to work with the office manager Walter was pretty Awesome to!!
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July 2024 by Brent Wooten
Fast, courteous and professional. If you are looking for a quick efficient car/truck buying experience look no further.
Worth the drive!!
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July 2024 by Curtiss Carter
Great and friendly service.
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July 2024 by Connie Cole
I had an awesome experience. Reagen and Greg were both helpful and went the extra mile to get me the vehicle I wanted. I'm a lifer.
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July 2024 by John A
Excellent service!