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“Most helpful, professional and all-around pleasant post office staff I’ve experienced, as a customer, in a very long time. When you need something shipped you don’t always have to go to a pack-n-ship place. USPS Horseshoe is a gem!”
“Lady was super nice. I’m not sure why we need so many offices but I’d suggest closing this and give her retirement. Thank you so much for your pleasant service.”
“Updating this review based on recent events:
I recently had a package coming that was delivered to the wrong address. Long story short it turned into an entire ordeal of it being delivered back to a post office and lost.
The postmaster was incredibly helpful in getting it tracked down and updating me by phone every step of the way. Very kind woman who was genuinely sorry my package was lost. Package is now back on it's way to me.
As for the reviews mentioning delayed packages : The Fletcher Post Office doesn't deliver packages same day that arrive to them after 9 AM. If that happens your delivery will be moved up to the next day.”
“Just want to commend the workers here on their ability to maintain professionalism in the wake of unhappy customers with little patience. The strain of the pandemic has disrupted many things for USPS - turns out their committment to customer service continues to be unwavering.”
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“I really like this PO! Despite the fact that most POs get low marks, this one is never terribly busy, and the clerks are very nice and seem to know what they're doing. I like this place for sure.”