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April 2024 by La Shannon
I went to Advance Auto Parts of Elizabethtown today before 8:00 am for a replacement wind shield wiper for my Nissan Kicks SV. The old man that was sitting on a bucket seat behind the counter, already lookup fed up with life & his choice of employment asked me what I needed. I told him the make and model of my vehicle and that I needed a windshield wiper for the driver side. Before I could finish, he informed me “we don’t put ‘em on in the rain because they don’t pay us sick time so that we can’t take sick time if we get sick putting ‘em on in the rain”. I replied, “That’ll be alright. I’ll go somewhere else”. I then went down the street to O’Reilly Auto Parts & decided to call in the store before I went in and would have to endure the same sentiment. HOWEVER, I was greeted cheerfully by Ruby & she asked me what I needed. Ruby of O’Reilly Auto Parts went over pricing and items available for purchase. I asked could she put it on in the rain if I held my umbrella Ruby stated she could put the new wind shield wiper in the rain and would be happy to assist me. I went into the store, Ruby said “good morning” and asked if I was the had called. I stated I did, Ruby quickly retrieved the product, Ruby rung me up, I paid cash, got a receipt, and we both exited the store together. I held my umbrella over Ruby, Ruby worked quickly and ensured that she placed on the new wiper correctly. I thanked Ruby for her assistance and wished her a good day! Moral of the story, what one man at Advance Auto of Elizabethtown won’t do, a WOMAN named RUBY of O’Reilly Auto Parts of Elizabethtown will do WITHOUT EXCUSE OR HESITATION in the rain! RUBY YOU’RE THE REAL MVP! O’Reilly will continue to have my service!
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April 2024 by Mark E
Always happy to go here.
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March 2024 by April Cox
Only one I go too
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August 2023 by JUSTIN LOCKAMY
Fast service from staff that are ready to help in anyway that they can.
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July 2023 by John Caudle
Automotive needs are always met here ....?
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May 2023 by Kenneth Stetson
Very nice place worker are very helpful
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February 2023 by Lynn Brady
Went to return some items that I bought last week and I ended up not needing them. I didn't have my receipt but the two gentlemen went above and beyond to find the transaction from last week. Once it was found they quickly returned my money back into my card.
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November 2022 by Miguel Boror
O'Reilly the people don't know nothing no good
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October 2022 by J Lockamy
Fast service from staff that are ready to help in anyway that they can.
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October 2022 by Will Mixon
I won't be back
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August 2022 by Mrs Frank
Good service
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May 2022 by Greg
Staff is very helpful for the parts I need
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May 2022 by Sherri Parker
Everyone was so helpful and kind..thank you
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April 2022 by James Dunn
Helpful and friendly. Great place
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November 2021 by Sean Jones
Helpful and knowledgeable staff. Decent prices.
