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September 2024 by Jeff Owens
Love this place amazing gym and great staff and fellow gym mates.
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August 2024 by Jim Gibson
Good parking, open facility and lots of equipment. Little to no waiting.
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August 2024 by Anne Lindsey Tholen
This is a nice planet fitness. Sometimes the equipment breaks and it takes a line time to fix it
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August 2024 by George Forehand
People are doing their best to wipe down the equipment before and after use! Of course you get a few that just won't do it, but please forgive them and don't let the bad apple's spoil your day ????
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August 2024 by Aaron B
To preface my review I will say I signed up with Planet Fitness (Elizabeth City, NC location) as a Black Card member on July 1, 2023, to what I thought to be a "No Commitment, Cancel Anytime" membership. I can't go on record to say the employee assisting me with sign up said anything specific regarding the "No Commitment" feature, however I do know I was not provided much detail regarding the fine-print in the contract and mistakenly signed without thoroughly reading through what it was I was actually committing to (shame on me, I know!) Well fast forward approximately 9 months, when I'm preparing to relocate to an area without a PF location close by, and decided I should go in-person to my "Home Club" location with purpose of cancelling my ongoing membership--to my dismay, I found out that I would be billed a $58 cancellation fee for doing cancelling prior to fulfilling the 12 month commitment I agreed to upon sign up. As frustrated as I was, I had no one but myself to blame for carelessly signing a lengthy, fine-printed contract and then providing my bank account info without a more thorough review.
Now here we are on July 8th, 2024, and I had proudly reached the end to my shameful 12-month gym membership commitment, having paid all 12 monthly dues on-time, as well as my $50 annual fee--I proudly reached out to my Planet Fitness Home location on Saturday, July 6 asking how to go about officially cancelling my membership since I no longer live in the E. City area-- and if absolutely necessary, I would send a written certified letter with my request. I was told to call back Monday, and speak with management, as they may be able to assist me without going through the hassle of paying for certified postal service. That night, I told my father, who also has a membership at the same PF location, about the situation. Having planned to work-out that night, he questioned the supervisor on duty at the time about my situation who provided him with his email address, and instructed him to have me screenshot a picture of a written statement requesting my cancellation immediately, as to avoid the "..cancel by the 10th of the month to avoid additional billing of monthly fee on the 17th.." and attach the picture to an email sent to the address he provided and that would take care of it.
Doing exactly as instructed, I sent a lengthy email, trying not to take out my frustration on the supervisor who was finally providing me with some assistance. I hate to say it is now July 8, and having asked said supervisor to call me in order to confirm the process was completed without issue, I anxiously anticipated his call.. When I hadn't heard anything back by early afternoon today, I once again, called asking to speak to the supervisor so I could get to the bottom of all this nonsense, as it has gotten to be ridiculous, and I'm quite annoyed. Who would have thought when I was able to get the supervisor on the line the only excuse he gave me was, "I looked at your contract, and though it says you signed on July 1, 2023, you weren't billed for that first month until July 17, 2023, so technically you haven't fulfilled the 12-months of commitment until the 17th of this month", when, once again, I will be billed another $25 for a membership I haven't used since January.
I had trouble keeping myself under control when replying to yet again, more BS coming from the employees of Planet Fitness. I have had easier times getting out of apartment leases! Though I am no lawyer, I believe if any situation could be considered a "breach of contract", than it'd surely be this one. To make matters worse I went on to my PF app to find that my contract had been removed from the "My Contracts/Files" section
Am I going crazy, or is PF a complete SCAM!? I'd find a better place to work out and spend your money if I were you.
TLDR: Getting robbed by Planet Fitnes
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August 2024 by Kevin Prekopa
This gym is so exactly what you pay for… broken equipment for weeks, toilets and urinals also broke for weeks. Members don’t clean the equipment. Watch them get a paper towel to wipe down equipment and use it as a sweat rag and then use it from machine to machine thinking they are cleaning something. Nasty gym.
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August 2024 by Angel Johnson
It is always clean, the staff is great, and they have a variety of equipment.
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August 2024 by Ronda Phillips
I've been a member for a month now and I really like this gym. Lots and lots of equipment, everything from ellipticals to Smith machines. I appreciate how clean the staff and members keep the place and the equipment. There is a guy that deep cleans works like a beast! Nice people that work out here. I got the Black card so I could use the massage chairs and tanning booths. Well worth the price - best deal in town!
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July 2024 by Dylan Pelszynski
Very good
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June 2024 by Carmen Duran
I like the environment, clean and pleasant staff, attentive to the people we enter
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June 2024 by Jean Scahill
Planet fitness has a variety of equipment to meet your needs, the staff is friendly & helpful and very clean
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May 2024 by Kate Allen
Staff is very friendly and greeted upon entrance. The gym is very clean and organized. Lots of options. Thank you!
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May 2024 by Kathy Raper
Very nice & clean
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May 2024 by Aron Bechiom
So far, no complaints. Never did the gym "thing" before... quickly became comfortable using this place. At 55 years old, I observed men and women older than me working out as if it was "no big deal". Pretty cool place. It really is a "no judgement zone".. lol
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May 2024 by Missy chabot
This is our favorite place to go for breakfast. The food is yummy and the staff is great!
