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“Went in to see if my old phone was dying knowing that I'd probably need to upgrade. Brandon was very understanding and helpful. Got a new phone and had to do minimal additional setup for applications after leaving the store”
“My family recently switched phone carriers. It was quite challenging as we had some family out of state. Long story short, we had to do our phone trade-ins and different times. Jason and Topanga were our initial contacts and they were fabulous. Prior to the final phone trade-ins, Jason took the time to write a note with instructions of everything needed to be done to ensure we got the promotions as we were on a timeline. My husband brought the phones in with the instructions and Veronica or Victoria (couldn’t remember for sure) assisted as Jason was on vacation. We recently received a bill from our old cell company and saw that the remainder of our phone balances were not paid off and we were auto charged. I inquired on Sunday and they recommended I come back to talk with Jason. He was off for the day. Jason went above and beyond to help us every step of the way. So glad I made the switch to T-Mobile that I even had my mom switch carriers!”
“Amazing, Unbelievable service! Go see Lela! She will listen to what you want! No pushy employees making you feel like you have to get what they want. Very friendly. Go visit today!”
“Everyone in this location was so friendly AND PATIENT explaining each type of phone and their capabilities. They made it so much easier for me to make my decision when choosing a device!”
“Elizabeth really helped me understand the pricing at Metro PCS. I got a care pack with four items AND I saved 560$$$ New location same reliable trustworthy faces.”
“The customer service at this facility was outstanding. Well worth the hour and a half drive. The manager was informative, helpful, and intelligent. Everyone here had a smile on their face. And coverage by US cellular rocks!”
“Did not want to go in there due to pass experience...But this time was awesomeThe Specialist Shakira Dixon was so polite, understood my concerns, and so willing to go the extra mile to help me. Evertone in there was Great... Thanks Tom”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Top notch customer service in town!
Kristen is very knowledgeable. She provided the best options to resolve my situation. Roderick assisted me with the rest. Even though the store was full of customers, waiting, Roderick was patient and helpful. He explained carefully and clear all related to my new phone and billing. Roderick can multitask like no other. All employees are nice, but these two (Kristen & Roderick) are the GOLD team. I always go to them when I have phone issues or need advice.
Thank you guys!”