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September 2024 by Guy Akucewich
I brought my truck into service in April 2024 due to having a leaking head gasket. They took the truck in and diagnosed it to have a bad head gasket. That what was already established. They quoted me $11,000 to replace the engine instead of just doing the head gasket. Which I finally got a price for them to do which was 4500. So I told them to do it. They called me back 3 days later and said they didn’t want to do it and to take it to someone else. So ended up losing 2 weeks pay cause of downtime and still didn’t have my truck fixed. Ended up just doing it myself and now have 12000 more miles on it and truck is running great no thanks to this company.
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August 2024 by Rachel Cortezano
I can't speak about any other department except service. I brought my Jeep here after it being highly recommended and will never bring it back again. Their service reps are rude, don't keep you informed at all, and communication is horrible. While my Jeep was a problem child for them, I understand, but communicate!!!!!! Don't waste your time going here.
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July 2024 by Shea Hunt
I had the best experience! Great cars ! Excellent customer service especially from Rose Bradley & Todd..most importantly I got a vehicle I never thought I would think twice of getting but thanks to Rose and his great hospitality. If you need a vehicle and not just any vehicle suitable for you he’s your guy ?
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July 2024 by Jamika Moore
I loved my experience here! I came it with no idea of how to even get a car and Rose helped me. He made me feel comfortable with the process of finding what I need and remaining within my budget! 10/10 would definitely come back and bring all of my family too!
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June 2024 by Donna Bass
New car buying experience was great at Carolina Jeep in Elizabeth City. Roosevelt Bradley went the extra mile and even drove to VA to get it for me. No pressure sale. Thanks.
Returned to dealership to have front license plate holes repaired. John A. and his team were great! Courteous and professional and my front bumper is perfect! Thanks.
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June 2024 by John Ailstock
MARTIN was fantastic!! Best/Easiest purchasing experience ever. The NEW staff is awesome!!!
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May 2024 by Shelley Eldridge
Katie Rose you’re simple the best at what you do! ?
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May 2024 by Courtney meads
Roosevelt is very professional and polite. He was very helpful with all questions and concerns.
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May 2024 by Shante Veal
I went looking for car last week and the man that helped me was very friendly and professional.So if your ever need to get a new car or just curious, go there and ask for Rose Bradley !
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April 2024 by Clifford Banta
This dealership has had my company truck for over two weeks and I keep getting told that they will have it ready and when I call the service department I get the voice message thanks for calling, someone will be with soon, then it goes to voice mail.
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April 2024 by Nickolas Brown
I want to thank carolina chrysler for my very first vehicle purchase!! i came all the way from Virginia Beach and if it wasn’t for Todd Nichols and for Kat and lorenzo being so amazing and very knowledgeable and above all made me feel like family! I literally could have gone anywhere to buy my first jeep and i am so thankful for giving them a chance
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April 2024 by Deanna Freedman
I bought a used Jeep Cherokee and it was Certified Pre owned vehicle and had low miles on it. I traded my Jeep Renagade in as part of the deal. Lorenzo and John made the whole experience as if I was buying a new car. They ran the numbers on other Suv's and I got the best value for my budget. I got a warranty on the Cherokee in my budget. They also made sure the Cherokee was ready and looked like a brand new vehicle for me to go to work in the next day. Any question or concern were taken care of. They both listened and took care of me as if I were buying a new vehicle. Thank you both for your help. There was other staff at Carolina Chrystler that helped me as well. Thank you all for the great experience and my Jeep Cherokee.
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February 2024 by Angela Lottman
To say that I traded in a better Jeep then what I received is an understatement. I should not have been sold a rust bucket with a defect in the paint that has caused corrosion all under the paint. It took me months after I bought it to even get it looked at, then after the body shop said that I needed 4 new doors and a new hood, they didn't file my paperwork to warranty and have dragged this out a year, meanwhile, where else has my Jeep rusted, while I waited? I bought this vehicle and it was supposed to be an upgrade, what a down grade. I will be bringing all business to Hall in Va Beach to buy future Jeeps. Disappointed would be an understatement. ( would love to have the 16 grand from my trade back that they got 32 grand for. end of rant. I will next be reporting to the better business bureau. It won't let me give a 0!
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January 2024 by Casey Billups
Roosevelt was very polite and kind, when I was looking around. I told my him I wasn’t ready to buy yet, but when I am I would request him.
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January 2024 by Dylan Turek
Great customer service from Miles. He was very professional and made sure all of my questions were answered. Best experience I have had with a dealership in a very long time.
