Walgreens

Most Recent Comments

• May 2024 by K IM
  When you call to speak to a pharmacist, you can hear someone pick up the call and immediately place it on hold. This will occur once or twice until the call just rings and hangs up. How an establishment that dispenses medications can operate like this is insane. It should be shut down and their practices investigated.
• May 2024 by Antonina Korepanova
  I showed up there for a COVID shot and stuff helped me out, filled the forms for getting a shot for free, incredible!
• April 2024 by Tonya Mackey
  If I could give no stars I would. Why this location is still in business leaves me amazed daily. I stop using Walgreens for prescriptions and vaccinations because of this location. However, I hoped against hope that I could get a rapid COVID test after returning from vacation...I blame myself. I scheduled my appointment for a 2:15 test. I arrived at my time and waited for 7 minutes looking at the pharmacist talking on the phone before she finally acknowledged me, then I had the pleasure of waiting another 3 minutes for her to find out their COVID tests were expired and I should find another location. Please don't waste your time coming to this location, unless you're looking for a big dose of disappointment.
• April 2024 by Aaron Moore
  This Walgreens does not seem to have enough staff to function. I was left on hold for over 40 minutes with a basic question that I didn't need to come in person for. When no one answered after 40 minutes, I went in person because it was faster at that point to just drive there. There was one clearly overwhelmed staff member working the pharmacy and no one else. The drive-thru window had been closed, there was a long line, and the phone was ringing off the hook. Also, the parking lot is always full of trash. I think the people working here are doing the best they can with resources available, but clearly they are not being supported with adequate staff.
• February 2024 by Alexa Kapoor
  Some of the staff here (particularly during the day) is very kind. Overall, this is one of the most poorly run pharmacies I have ever had the displeasure of needing to visit. Tried getting an asthma medication here and was told it was waiting for me, went in and they informed me they had to order it. This was after 2 weeks of back and forth phone calls, 2 in person visits to check if it had arrived yet, and multiple notifications that the medication was there for me to pick up. This is the third time this has happened. I finally gave up and had my doctors office transfer the Rx. On top of not having my medication, the pharmacist that helped me via drive thru was incredibly rude to me, hung up on me, and loudly swore multiple times because I did not want to come inside. I’m not the type to leave reviews or give anyone a hard time, this was just next level disrespectful rude for literally no reason.
• February 2024 by Scott Troolin
  Definitely the worst Walgreens I've ever been in.
• February 2024 by Jarvis Johnson
  I was in need of a root canal, so dentist sent me there to get meds. Now mind you, my pain level from 1-10 was @ a 15 at this point which is why doc prescribed me that specific med. They have this new automated machine that calls u and lets u know when ur meds are ready for pickup. But no one can tell u approximately how long it will take to fill. 3 hours later no meds no call. So I call to see what's the problem bc pain is at a level 17 now. No one has even started to fill my prescriptions and they proceed to put me on hold for another 45 minutes. So I stayed on the phone and drove up there and remained on hold until I got in line at the location and hung up myself. At this point I have an attitude, so I asked,
  "if everyone went to school to get a degree for this job, how long does it take to fill a pill bottle when a fast food restaurant will make u a full meal in 5 mins. And they don't even require a high school diploma.
  I proceed to voice my opinion about their customer service. So out of embarrassment, they try to hurry up and jump on the prescription. There were about 12 other people in line waiting for a prescription that had been waiting for hours. Within the next 15 mins everyone was taken care of.. Why did I have to get out of character just to get some results that y'all advertise on ur commercials.
  How long does it take to read a form and put a pill in a bottle?
  I will advise everyone I ever meet for the rest of my life never to go to this location based on every experience I've had at this location. How can customer service be so bad and business still running.
  They need a secret shop or something bc this is ridiculous and inhumane, I felt less than a person. Never again, only at this location! This is sad
• February 2024 by Corban Mcavinew
  Its a horrendous Walgreens. After arriving for a scheduled Covid Test appointment it took 20 minutes after acknowledging me before giving me the test and then it is supposed to have results in 30 minutes and almost 2 hours later I call and get put on hold being passed around from one person to the next having to ask the same question over and over about when I should expect my test results and finally after 10 minutes of being passed around they say oh it should be in the system in about 15 minutes
• January 2024 by Erica Marvel
  I will NEVER be using this Walgreens again. I went in the store this morning and was returning a fed ex package as they take fed ex returns. This is NOT my first time doing it and everyone I have come in contact with has been super nice and didn't say smart remarks. The guy walks behind photo answer does not look polite to start with, I told him I was returning a fed ex package, but I only have a barcode. I was told I could print a label or use a bar code in my return process with this company. He beings to say my scanner never works with a barcode, I told him I never had an issue with them doing it before. He scans the Barcode about 3 to 4 times, and it throws him an error he proceeds to tell me it's not working... I told him could he get a different scanner or try it again. This guy they told me we don't tape it up or box it. I told him I didn't need the original package as it stated in the email, this guy beings shaking his head like I was telling a lie. He tries to scan it again and it worked. He then snatched the package from me put it in the fed ex pile and walks away. I asked for a receipt as I have also been given one and he said we don't give those.
• October 2023 by Morgan Carney
  This is the absolute worst pharmacy I’ve ever experienced. Over 90 min wait for a scheduled vax appointment. Twice while waiting they shoved paperwork in my face for the WRONG PERSON (talk about confidential information violations) and said things like “we don’t have the RSV vax in stock” when I was not getting that vaccine. Also tried to tell me my insurance didn’t work at any Walgreens… it does. And shots were covered in full.Rude, disorganized, horrible experience. Stay away.
• September 2023 by Donna M.
  It took longer to get my prescription than to be seen by the Urgent Care next door. I was a walk-in at the Urgent Care and the wait time was over an hour before being seen by the doctor.
• September 2023 by Alexandria Blackmon
  My prescription was sent in Saturday and today is Monday and I still don't have the rest of my prescription even though i was told I would get it today.I have a tooth infection and I need to continue my prescription so my infection will go away now how can I when now my prescription won't be ready until the next week
• September 2023 by Damien Scott Johnson
  Black lady steady following me around yesterday like I didn’t notice. Then told another coworker to watch me when I was looking for some gain. I had money in my hand and watched her TRY to tell the coworker to watch me. As soon as she left I told him Im going to the register l to pay so don’t waste your time on me.The older black cashier has a great attitude but slow and coworkers just watch and take there time in helping . Police always around and homeless always harassing. So homeless harass me and then the dark skinned black lady does the same. I was gonna spend more money but I felt uncomfortable and you will too. I don’t recommend the store because of the area, the homelessness and especially the black lady inside.
• August 2023 by Leslie Wilson
  Hours on their door are not accurate.
• August 2023 by Joshua Rush
  Incredibly slow in filling pharmacy orders and takes over an hour to answer phone calls.