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January 2024 by Jon Hinrichs
Very helpful. Trusting. Understanding. Kind.
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January 2024 by Ashley S.
The place was a wreck, empty drawers, and shelves. All the merchandise was mixed up and in dsarray. A lot of the perfume shelves were dirty and looked like they hadn't been dusted or restocked in months. There were three women there, only one helping a woman in front of us who could not understand she returned 30 dollars worth of merchandise and was having to pay extra for the 60 dollars worth she wanted. One girl was walking around behind the register like she didn't know what to do and finally asked us if we needed help. We waited in line for 25 mins and decided after getting out of line to get the replacement items that we weren't waiting again and will exchange the items online.
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November 2023 by Mary Knight Carter
The staff was very good to make sure I knew the sales! Most unusual. Fantastic sale it was!
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October 2023 by Jennifer Lopez
What a pleasant experience!! Friendly staff in the fitting rooms and Ayesham at checkout was extremely personable and patient!!
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September 2023 by yolana ault
Great service while shopping Ayesham was patient in helping run around the store to get all my needs and use my coupons. The south point Victoria store is a most on any girl’s to do list. ??☺️if you know what I mean
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August 2023 by Michaela Pawlak
Pretty much all the employees just pretend you don’t exist. The checkout line was 6+ people long and all the employees were just like… walking around lol. Two of them actually walked past me literally texting on their phones while I was waiting to check out. Not to mention, the store is a mess. Unfolded clothes and lingerie everywhere. Lol just save yourself some money and time and go to Crabtree.
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August 2023 by shanequa bryant
Synopsis: just avoid this place.This place is trash first the the changing area was not staffed. Then, after trying on the bra in the vestibule of the changing area, I made a decision to the buy bra. Well, it only got worse from there. I had to leave the store to go take a picture of a coupon that wouldn’t open in the store. Bad reception! The women put my bra on the back counter, when I came back, there was another lady standing at the cash wrap, but she told me that someone else would ring me up. OK, fine the woman comes out of the bathroom with wet hands and then touches the bra that I wanted to purchase and was like “Will that be all?” you’re absolutely right! That will be all… you can’t even dry your hands that is disgusting, unsanitary, You couldn’t dry your hands ? Nasty, the store is horrible.
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July 2023 by Amber Tookes
The customer here at this location is bad! So the annual sale is going on. I understand items get moved around, but to have the same item several times in one spot is crazy. Told the sales person she was rude and didn't bother to go look. Charged me full was nasty! Will not shop there any more.
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June 2023 by Laura Bedell
Great selection here, I'm really happy with my purchases. The employees were not as helpful as I usually get in other locations. One associate was pleasant, 2 others seemed annoyed to be there. I felt like I was in the way and inconveniencing them with my shopping. Maybe it was a bad day.
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May 2023 by Maria L
Worst customer service I’ve experienced. Never coming back to this store.
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April 2023 by Kimberly Strickland
Had the worst experience at this store today. There was approximately 6 different sales associates working and not a single one spoke a word to me the entire time I was in the store. I went up to pay, stood there for 10 minutes and no one came to cash me out. I ended up leaving my stuff on the counter and walked past 3 sales associates on the way out and again not a single word was spoken to me.And what happened to Victoria Secret employees dressing with some class. There was one sales associate with biker shorts on and a crop top! Not a good look at all and completely unprofessional. I will not ever visit this store again.
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March 2023 by Hardik Desai
It was 6:15 pm and Victoria's secret store closes at 7:00pm but guess what? All the fitting rooms already have closed signs so my wife can't try on any clothes. When we asked about this at reception, we realized what a great crime we have committed coming to the store 45 mins before closing. I want to personally apologize to this store manager and assure that this will never happen again because we will never be coming to this store again.
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January 2023 by Rebecca Watson
Extremely rude staff can’t shop in peace always harassing you needs to be fired!!! Every time I come to this location mind you it’s the closest location an hour away, a worker always wants to ask me am I looking for something with an attitude I walk to a different area goes behind me like I made a mess or something and “cleans up after me” I ask if they have a color tshirt to match sweatpants I liked gets screamed at it’s in the pink section. Duh I asked you because you were in the Victoria secret area. Then I asked how much the corset top was because no tags were on it and she said 80 plus 40% off and I asked which was what idk what’s 80 times 40 and I said oh okay that’s not bad. “Is it though?” Nobody wants to help you and you get screamed at and harassed
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December 2022 by Kimberly S.
We checked out at 4:07. Purchased bras & panties. I tried on the bras while at another store & walked back to VS/Pink at 5:34. There was a flicker of power in the mail & the computers went down. The ladies at the VS store told me it would take 30 mins for the computers to come back up & they were closing at 6 so I was told I would have to come back. I drove over 1.5 hrs specifically to come to VS. The store associates were rude at VS. My mom went back to help and when we arrived at 5:36 their doors were closed for VS. now I have products that don't work for me. I asked to be fitted and she put the tape around my bra, tee & sweatshirt at the breast only. Of course that wouldn't give a true size. There's no fitting room at your location. So it was a fail all the way around! 3 bras purchased & none of them work. Very disappointed.
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October 2022 by Unika B.
The Visible Plunge bra is Ah-Mazing! Super comfy, and a great every day bra. The Staff at VS South Point are wonderful really helpful, polite and friendly. I was offered a fitting by Alia, really nice. I'll definitely be back for future purchases, she helped me pick out this really cute leatherette teddy. I can't wait to wear it out.
