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September 2024 by Macy Greene
Amazing experience with Pa! Bought a Kia EV9 and he explained everything in full detail, answered every question we had and never pushed us to make a purchase. Has continued to make transitioning from Gas to Electric easy and we loved working with him!
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September 2024 by Leroy Taylor
Great service
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September 2024 by Briana Perry
My husband and I had the BEST experience here. We truly felt that we were treated like family and did not feel pressured or like someone got over on us like some other dealerships do. They made sure the purchase made sense for our family and that the vehicle would be reliable for years to come. I highly recommend working with Danielle Reynolds because she is very thorough, competent, and truly cares about her customers. The General Manager Aric Stanger is fantastic! He truly runs a great dealership and cares for his customers. You can tell that the work environment is great here, Aric and Danielle were amazing. The finance manager that we worked with Maria Mejia is amazing as well, he made sure we understood every form that we signed and truly made signing all of the contracts a breeze. I can't recommend University KIA of Durham enough!
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September 2024 by LaKayla Hibbitt
I had such an amazing experience with Danielle, she heard what I wanted and provided excellent details on my new 2024 KIA Forte GT. It was such a great experience from start to finish. Thank you so much for helping me get the car I wanted! You were the best!
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September 2024 by Alek Quintero
Danielle was pleasant and funny to work with! She took us on multiple test drives and actively helped outline aspects of the car during the ride, as well as helping work inside of our price range. We were beyond pleased with the choice that we made and will happily recommend this dealership in the future.
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August 2024 by reid lankford
My 2nd recall, with a new Telluride. I got this recall, made the appointment to repair the recall. Arrived on my date for the recall to be corrected and was told this appointment was to make an assessment for the part needed, not to repair the recall. So I have to make another appointment when the part is on. Terrible service department…
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August 2024 by Valonda Calloway
I had a great experience at University Kia. Salesperson Kezionne was very knowledgeable about the Forte' and patient during the buying experience. Because I knew what I wanted the process moved along pretty quickly. We finished up in the heat of rush hour traffic. Rather than have me wait for him to gas up the car and bring it back to the dealership, Kezionne followed me to the gas station so that I could head home from there. My daughter loves the car. It's perfect for her. She says she feels safe in the Forte and the size is just right.
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August 2024 by Kevin Browning
Editing my previous review. BEWARE….when you come here for service and you are given an estimate make sure you ask them how much ‘shop supplies’ will be. My total was $75 more than the estimate. Some was tax but ‘shop supplies’ were around $38. The person checking me out said it was explained to me that the estimate was ‘before tax and shop supplies’. This is incorrect. No mention beforehand of anything other than tax. My purchasing experience was fine but after this experience I will go elsewhere for service.
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August 2024 by serenity davis
As a first time buyer, Mr. Rod Davis and Mr. Landy, explained in great detail about the car I was buying, thus making me more confident in my decision. I appreciate them for their patience and willingness to listen to my concerns.
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August 2024 by Shanreika Breeze
Detailed, Quality, personable, easy to work with. Thank you for the stress-free experience Danielle.
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August 2024 by Amy Kirshner
I worked with Taylor and Nick on my third Kia lease. They're very kind and friendly, and I never felt pressured. I highly recommend this dealership!
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August 2024 by Amelia Capalbo
The buying experience at University Kia was excellent. Everyone we met was friendly and helpful. Our sales consultant, Tracy Nickels, was exceptional. Tracy never made us feel pressured to buy. She was honest and we believe she was truly working to make sure we were getting the vehicle we wanted at a fair price. Her communication was exceptional. I loved that we were given extra time to test drive and get to know the vehicle, too. This made us more confident in our decision. Big thanks to Tracy for making the whole process better than we expected. Also, a shout out to the sales experience manager, Sharon, for the gift and for making us feel welcome there.
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August 2024 by Andy Akula
I wanted to give less than 1. The worst experience I had when I tried to lease EV6. The website shows one amount which they don't honor and on top of it they said it is system fault. Then I believed and moved on.. Again after 4 days manager called me and followed by message says - if you lease it today you will get the price not listed on the website but more for the car you are looking for.. Still it is over my budget however I was excited and went there to sign up. Surprisingly, I was told by associate the car which I am looking was sold few days back.
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August 2024 by Michelle S. Blackwood
Danielle was excellent. She listened to what I wanted and help me to find the best vehicle.. I would highly recommend her and wish to express my gratitude for all her help. Thank you.
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August 2024 by Kris Jaggers
I had a great experience at University KIA of Durham! The staff was friendly, knowledgeable, and never pressured me. They made the process easy and stress-free. I left with the perfect car and felt confident in my purchase. Highly recommend!
