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September 2024 by Anne Krohn
My sister and I had the best shopping experience in this Talbots with the sales clerk, Michelle. I hate shopping for clothes, but Michelle was so helpful with assisting me find clothes and different ways to style them, that for the first time I enjoyed trying things on. We had so much fun! To our surprise, Michelle sent my sister a thank you card in the mail. I'm telling you, Michelle went above and beyond!! I'm in the service industry and we just had a training, and I used her as an example of the highest quality service experience I have ever had. Talbots, give this woman a raise. For the rest of you, ask for Michelle!!!
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January 2024 by M Champ
Shopping with my wife, big selection of nice clothes. Found some great discounts too!
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November 2023 by Skip Gaudette
Better hours needed. 7 pm on a Friday night for a working professional clothing an elderly person doesn’t work.
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October 2023 by Maria Cristina Lopez Camelo
Very good quality of clothing, not accessible to everyone!!!
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October 2023 by Elsa Trunnell
10/10 customer service
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July 2023 by Julie Carlino
Staff are wonderful. They've expanded their selection for us bigger people and kept the quality Talbots is known for. Love this store.
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July 2023 by Ferdinanda Nichols
Initially, we received a welcome. Thereafter, I did not feel valued as a customer, but more like qe were being followed, as though we were (perish the thought) shop lifters?Not a pleasant feeling, at all. Moreover, it is completely opposite from the standard Talbot brand mission.Many years ago, I worked at 450 Park Avenue, located in Manhattan, NYC, 10022. It was during my tenture that I was introduced to Talbots.The boutique was located on or about 5th Avenue at 53rd Street.Oh, how I shopped for the latest in clean, neat, and polished business attire.To this day, my Talbot clothing remains unblemished. In a word perfect. I still have my Talbots, wine-colored rewards tag,It was one of my high points of the time 1995 - 2001.Some might say that things change, just as grains of sand in a time bottle denote thenpassing of time, but never would I have imagined that such an experience would be encountered at a store like TalbotsTo be treated in such a way to feel undervalued and misjudged.It is truly surprising and equally regrettable.
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January 2023 by Kathryn Camitta
Great clothes for the working woman
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December 2022 by Jean Butler
This store is so much friendlier and welcoming than the Eastgate store in Chapel Hill. I drive from CH to shop there for this reason!
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June 2022 by Barbara Walters
I was in the store 2 weeks ago and found a skirt I liked, but not the right top. I took an example (in my size) in the right color in a short sleeve tee along with the style of tee shirt I wanted to order (3/4 length sleeve but they were out of stock in my size/color). The clerk ordered the shirt I had in my hand (the short sleeve/wrong one). I even asked if she'd ordered the 3/4 sleeve one. When I called the store to say the wrong one was ordered, the store manager said the clerk told her that was the shirt I wanted. That's ridiculous. Why would I order a shirt I had in my hand? Also, I didn't receive a receipt or any copy of the order, so I had no opportunity to check what was ordered. Really terrible customer service. I'm returning both items.
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October 2020 by Shanna Huffman
My daughter and myself love your store and your Associates were very helpful and nice. Very pleasant experience
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July 2020 by Deidre Fairley
Great sales
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February 2020 by Carlos Volcan
Good customer service
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January 2020 by Joyce Arcus
Good sales on corduroy pants
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December 2019 by Ann Burden
Love this store.love TalbotsClothing. Fits well.Always have great sales.Sales personnel very helpful.
