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January 2024 by Chen Ziyu
Damn! Not professional at all. Do not come!
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October 2023 by skor wolf
I usually don't have a hard time at this branch but today this floating teller wouldn't let me get a new debit card and I had my ID out
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November 2022 by Dan D
No drive thru support or drive thru ATM. No Tellers. Walk up ATM is outdoors. Avoid this location if possible.
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June 2021 by Erin Harker
Switched to PNC after being dissatisfied with the service at my previous bank. I couldn't be happier with the decision. The people at this branch have been extremely kind and eager to help.
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September 2020 by Louis Costanzo
Times are difficult but the people at this branch are exceptional. Thanks!
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June 2020 by Denis M.
I have had no trouble at all with this branch. In fact I found the service quick and helpful. Probably one of my favorite things about PNC is that when I go in there, whether it be Tuesday afternoon, or late Friday, there are no hundreds of people milling around cashing checks Etc like I've had at some of the more well-known Banks. They don't tend to be a bunch of thieves like at a certain Bankmom which I will call as WF. BOA is a decent Institution but it seems like every person and his dog are loitering in the lobby. I don't have time for that. PNC are my cup of tea!
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January 2020 by Check Engine Light
Ms. Nancy at the Westgate PNC in Durham NC has been a joy to work with. Ms. Nancy drove 120 miles to my elderly mother's house to setup an account for my mother so I could send her money. She went above and beyond my expectations and I appreciate Ms. Nancy. In this advance electronic age we often make more bad complaints than good so Thank You Ms. Nancy and your Team
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January 2020 by Kristina Banks
Ms. Nancy and Blake (PNC Westgate Durham NC) have been exceptional in helping my husband and me with multiple finance needs. I appreciate the way they make us feel like family. We drive over 10 miles past other locations just for them to help us. Thank you Ms. Nancy and Blake!
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January 2020 by KERMIT TURRENTINE
They are always willing to help you in any way that you need help and assistant
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April 2019 by Robert Hagan
Absolutely the best service of any branch of any bank we have ever used.
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June 2018 by Jamarius waller
Took a whole 6 mins from 9am for them to unlock the door and i came exactly at 9 so it would be quicker and the people on the inside looked at me the whole time while i waited for them to unlock it
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November 2017 by Abel Bautista
I was the only person in the branch, I told a teller I was interested in opening an account. He told one of the bankers there and I sat there for 15+ minutes. Ridiculous wait time when I was the only person there at the time.
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July 2017 by Dom M
Just moved here, 1 office smaller then my old PNC, but did everything I needed them to do, I called ahead and they had my time slot reserved so everything went quickly. LOL @ these other neg reviews from non customers and their last min requests, have had PNC for over a decade and always get good service.
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April 2017 by Niravkumar Shukla
Went this Bank to get my document notarized..they say sorry its only for Customers. Well went to Bank of America and got it done without being asked if I am customer or not.
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March 2017 by Adoins gamer
Very friendly and helpful