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March 2024 by Nicholas Han
Extremely unfriendly and calculation staff
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January 2024 by Chen Ziyu
Damn! Not professional at all. Do not come!
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October 2023 by skor wolf
I usually don't have a hard time at this branch but today this floating teller wouldn't let me get a new debit card and I had my ID out
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November 2022 by Dan D
No drive thru support or drive thru ATM. No Tellers. Walk up ATM is outdoors. Avoid this location if possible.
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June 2021 by Erin Harker
Switched to PNC after being dissatisfied with the service at my previous bank. I couldn't be happier with the decision. The people at this branch have been extremely kind and eager to help.
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September 2020 by Louis Costanzo
Times are difficult but the people at this branch are exceptional. Thanks!
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June 2020 by Denis M.
I have had no trouble at all with this branch. In fact I found the service quick and helpful. Probably one of my favorite things about PNC is that when I go in there, whether it be Tuesday afternoon, or late Friday, there are no hundreds of people milling around cashing checks Etc like I've had at some of the more well-known Banks. They don't tend to be a bunch of thieves like at a certain Bankmom which I will call as WF. BOA is a decent Institution but it seems like every person and his dog are loitering in the lobby. I don't have time for that. PNC are my cup of tea!
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January 2020 by Check Engine Light
Ms. Nancy at the Westgate PNC in Durham NC has been a joy to work with. Ms. Nancy drove 120 miles to my elderly mother's house to setup an account for my mother so I could send her money. She went above and beyond my expectations and I appreciate Ms. Nancy. In this advance electronic age we often make more bad complaints than good so Thank You Ms. Nancy and your Team
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January 2020 by Kristina Banks
Ms. Nancy and Blake (PNC Westgate Durham NC) have been exceptional in helping my husband and me with multiple finance needs. I appreciate the way they make us feel like family. We drive over 10 miles past other locations just for them to help us. Thank you Ms. Nancy and Blake!
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January 2020 by KERMIT TURRENTINE
They are always willing to help you in any way that you need help and assistant
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April 2019 by Robert Hagan
Absolutely the best service of any branch of any bank we have ever used.
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June 2018 by D M
Just moved here, 1 office smaller then my old PNC, but did everything I needed them to do, I called ahead and they had my time slot reserved so everything went quickly. LOL @ these other neg reviews from non customers and their last min requests, have had PNC for over a decade and always get good service.
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June 2018 by Jamarius waller
Took a whole 6 mins from 9am for them to unlock the door and i came exactly at 9 so it would be quicker and the people on the inside looked at me the whole time while i waited for them to unlock it
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November 2017 by Abel Bautista
I was the only person in the branch, I told a teller I was interested in opening an account. He told one of the bankers there and I sat there for 15+ minutes. Ridiculous wait time when I was the only person there at the time.
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July 2017 by Dom M
Just moved here, 1 office smaller then my old PNC, but did everything I needed them to do, I called ahead and they had my time slot reserved so everything went quickly. LOL @ these other neg reviews from non customers and their last min requests, have had PNC for over a decade and always get good service.
