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April 2024 by erick gianpierre figueroa ildefonso
Two times I got the wrong pizza. The first they didn't recognize the second I did not even bother calling them again.
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April 2024 by RCM
Staff here seem to be miserable people. Worst service I’ve ever received. Horrible atmosphere. Specifically the heavyset black female working at closing on 4/12. Needs to learn to interact with customers and also keep her personal conversations to herself.
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April 2024 by John D
Tragic
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March 2024 by Jacob Perry
Hair in pizza.
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March 2024 by Brittany Jordan
This place was the worst place I’ve ever went to manager in the back on a call (personal) at that while I waited almost 30 min to order a pizza this is very unexceptional do better 811 new manager them please !!!!….
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March 2024 by Joanne West
Save your money and go elsewhere. I’d rather cook frozen pizza than order from this place again. Look at that pizza. Someone saw it and still put it in the box to be delivered. Our garlic knots had icing on them and were somehow burnt on the outside and raw on the inside. My son ate this raw dough and who knows how long it had been sitting out. When I called to complain and make sure I was being refunded, the two make employees brushed me off and hung up on me twice.
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March 2024 by Evangeline Ritch
Good place to pick up a delicious pizza.
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February 2024 by Eugenio Marquez
Hello everyone, I ordered a pizza at this restaurant and my experience was very bad with this person who brought me the pizza. He gave me the incomplete order. And on top of the pizza box he had. Cigarette ash said He who would return with my missing pizza I paid him and he never returned I went to complain to the manager and he said that the order had already been delivered I have a business and I know that reputation matters a lot I think this manager does not care your Store matters
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February 2024 by Cerrina Logue
Food took 2 hours. Then they didn't bring the whole order and had to have our the rest of our food take another 30 minutes and it was all cold.
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January 2024 by Jordan Smith
Ordered online , they delivered thw order to the wrong house tonight and were extremely difficult to get in contact for a refund. Kept being told a Manager would call me and nobody did. Had to report to corporate. Terrible customer service.
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January 2024 by machelle packer
Pizza was
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January 2024 by Angel W
Terrible.
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December 2023 by David Straughan
i love these folks! i order through the app and they always get it right. the people who work here are really friendly too!not all papa johns are created equal. this one is great.
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December 2023 by Elizabeth Hart
Store #636 811 broad st. I'm a doordasher. I see all sorts of crazy things out there. But this !I had two orders that brought me to this store. One was 6 pizzas. The other was 13 pizzas. When I showed up there were 3 other delivery drivers there and 1 customer. The problem was there was only one person working the entire store!!!She was amazing! A total rock star no matter how many phone calls she got she was sweet. She never got angry she just kept cooking, answering the phone and making sure everyone knew where she was order wise. I was there for at least a hour or more she was so great neither customer was angry when I finally made it to them and I can't begin to tell you how grateful I am for this!
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December 2023 by Jerrit Dease
The pizza was burnt around the crust wrong topping and cold
