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November 2023 by robert prince
Murcia Roofing did all of the reconstruction of exterior and interior damage from a large tree falling on our home. This involved knowledge of many different construction trades and they excel all aspects of home improvement.I am a 78 year old retiree from the construction industry and have been involved in various aspects of construction all of my life. I can honestly say that I have never experienced such a high caliber group of people in my entire career. The work is outstanding and their co-operation well beyond anything I have ever experienced. They have the skills and knowledge to help you complete whatever project you may have. They are timely, polite, courteous and honestly concerned that you get what you want at a fair price. There's not much of that around anymore and these folks are a breath of fresh air. They will do all of my future work without question. If there were six stars, I would give it to them.Robert & Faye PrinceDurham, NCServices: Painting
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September 2023 by Angela Bowens
Our Initial visit occurred as scheduled on 23Aug for a basic estimate of replacement/repairs (roof, fence, siding, and leaking windows) after the storm in Durham. The husband/wife team was very pleasant and he seemed eager to do the work. He provided sample roofing materials and I was excited to work with them. After my claim was submitted, the insurance company requested an itemized estimate so a 2nd visit with Murcia's Roofing was scheduled for 08Sep. The team arrived, but was unable to inspect the roof that day due to rain, so a 3rd visit was scheduled for the following day. On 09Sep, the team was a no show, no call, and no text to cancel/reschedule my visit. So, I texted to ask when they could return and no response. I followed up on 12Sep and was told via text on 13Sep that they could return on Thurs., 14Sep. Again, no show and no call/text on 14Sep. I reached out on 15Sep and no response. I attempted again on 19Sep and noted in my text that I was reaching out one last time to see if they were available to come back and provide the itemized estimates. I have not received a response as of today, 21Sep. Now, I will need to start over and find another roofer & home improvement contractor. Total waste of 4 weeks!Follow-up: I received a text today, 22Sep2023 from Murcia's after seeing my review above, who apologized and requested the insurance quote for my roof after saying "there was no need for such comment" in reference to my review, but "we can still work with you". I responded that they "could use a bit of restraint on responses to potential clients and a class on professionalism". Murcia's response was "I do understand and I apologize".I had already called other contractors to help me, so I've moved on.
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August 2023 by F
We were given a quote, but the price continued to go up while they were working, twice to be exact. It went up a total of almost $3000 more. The first rise in cost was only $900 because we wanted to add a drip edge. Then, once the entire metal roof was removed, they came to tell us that they need an additional $1900 to buy plywood for the shingles to go on. We were under the impression that that was included in the quote we were given since they walked on the metal roof and evaluated it before giving us the quote to change our metal roof to a shingled roof. We also asked about removing the cost of the drip edge that we originally asked to add when this additional $1900 was “needed.” But then they stated they did not recommend taking this off. This was confusing to me because they gave me a quote without the drip edge, but when I asked if the price included this, they stated it would be an additional $900.The work was good and completed in a timely manner. They were kind workers, but we did not give them a 5 star because of the extreme additional prices that were added on.
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July 2023 by Steven Day
Amazing work! Great price! Really quick! Excellent customer service. I would recommend to anyone looking for roof work! Hands down!
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June 2023 by Teresa Parkinson
These were the only contractors we contacted! I saw that previous customers gave them 5 stars so figured they must be doing something right. They showed up, presented us with options, helped us make decisions, answered our questions- the work was done in a timely manner and clean up was not rushed. We love our new roof, the new location of an attic fan, and the stylish black gutters are the envy of our neighbors! Great people to put your trust in.Service: Roof repair
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April 2023 by Sandy Alston
Perfectionist.. Fantastic, I will recommend this crew to anybody they do great work!!They're very professional they're clean, very neat..they're just awesome..GREAT JOB!!Services: Bathroom remodeling
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February 2023 by Eliza Hubbard
They came out very quickly to look at a roof leak above our attached storage shed. During their investigation they climbed all over the roof, found a few more spots where the previous roofers didn't do a great job, and cleaned out my gutters. Their estimate was reasonably cheap.Once we approved the work, they came out within two days and finished all roofing repair work in a single day, including resealing all the chimneys and vents. They tore out the plywood walls in the storage shed and let it air out for a couple days before coming back to wall it back up. The new walls are better than they ever were! I would definitely use them again for any other repairs we need around the house.
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January 2023 by Ricky Watson
I called early Monday to request roof repair on my mobile home after a wind storm took off many shingles. They came out the same day and suggested replacing all shingles as what i also thought. They came back first thing Tue morning and replaced my entire roof by 3pm. They put down tarps all around the trailer and cleaned up like nothing had happened. They used magnets to clean the grass for nails/staples. It looks great.Thank you !!!Services: Roof inspection
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December 2022 by Darcy Downing
Murcia’s Home Improvement responded immediately to my request for roof repair. They did an excellent job of replacement of chimney flashing and roof repairs. I plan on using them for further house repairs and paintingServices: Roof repair
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November 2022 by Vroom !!!
This Company delivered outstanding service & quality from start to finish on our Roof Repair/Installation Job. We were mid-stream upgrading our home to solar power when the Solar Contractors detected water damage seeping into our garage roof; several weak spots and cracks developed where the underlying wood was compromised by water. The weakened roof was unsafe to work on and wouldn't support the weight of the solar panels as a long term solution. All our Solar conversion work came to a halt b/c we couldn't move forward until the roof was repaired.The Murcias Team came out the next day (on a rainy day) to perform a site inspection and to provide a job estimate. To my surprise Hector climbed on the wet roof to evaluate and assess what needed to be done. We talked at length about materials, quality, overall job expectations.The price they quoted was extremely reasonable, but the factors that made them the ideal contractor for our project was their immediate availability (same week) and projected completion timeframe (1 day), and quality:- I called them Tuesday- We verbally confirmed the work Wednesday morning- His Team arrived @ 7am the next day, a cold Thursday morningwith tools & equipment to start old roof removal- Hector arrived shortly thereafter with all replacement materialsneeded for the job; (lumber, shingles, etc.)- By 9:30 the roof was bare with all shingles removed, then theystarted removing the old sheets of wood, cutting the new OSBsheets to fit, and replacing them- By 2pm all the wood was replaced with new syntheticunderlayment placed and starting shingles- By dusk, the roof was completely done with final site cleanupunderwayUpon arrival at my home, no one from the team left the jobsite. Everyone was ultra professional and meticulously focused on the task at hand. They had a fast effective system for each workstep and all the tools necessary. They cleaned up debris as they progressed and again thoroughly upon completion - nothing was out of place, no trash, all nails picked up, virtually zero trace. The new roof is super strong and looks beautiful. They even added aluminum siding layers to further fortify from moisture due to wind. When my wife left for work they were just climbing up on the roof. When she returned the job was completely done. They did the job so fast and so well, if you didn't know they were there, you would never have guessed my driveway had been a full blown construction zone earlier.I SUPER APPRECIATE the Murcias Team for a fantastic job well done and their patience; I asked a lot of questions - they gave answers and assurances. They delivered on them ALL (a rarity in this day an age) and exceeded expectations. We now have a structurally sound roof with 100% matching aesthetic, + a 10yr new roof warranty for any needed repairs. Superb quality and attention to every detail of the job. They saved us in a pinch. Now we can continue pressing forward with our Solar Conversion project with confidence.Thanks Hector & Team!Sincerely, Vernon & Teresa AllenServices: Roof repair
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November 2022 by Keya Echols
This Team was hired to replace the roof, vent and gutters w/protectors:Provided quote. On time. Cleaned up after each day. Available for questions. Provided photos. Excellent work!Work worth 5 stars. But, it gets better:VERY OLD siding damaged during roof replacement/wear & tear was repaired.Step flashing (very important) expertly installed. Replaced security lights, dryer vent, hose spout, and painted perfectly.Great team. Great work.Services: Exterior painting
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October 2022 by Lisa F.
They called back & came out the very next day to give me a quote. Once I decided on the shingles I wanted & the date for completion, they had the shingles delivered the day before the job. They arrived on the day scheduled & worked until the roof was fully replaced on that same day. They only stopped for a lunch break throughout the course of the day. They cleaned up all debris (including leaves), so there was no evidence that they had even been here except for a gorgeous roof. I would definitely hire them again. They have a fabulous team & take pride in a quality work product.
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September 2022 by Ava Lee
We were very pleased Murcia's Roofing and Home Improvement Company's professionalism and workmanship. This company was prompt and delivered want was promised and more. Their customer service was excellent. We would definitely recommend this company.Services: Roof repair
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September 2022 by Micheal L.
Murcia's Roofing and Home Improvement did excellent job. Company very professional and great customer service. They listened to us, did a great job and excellent clean up. We will definitely recommend Murcia's Roofing and Home Improvement.
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August 2022 by Jewel Hughes
Working with Murcia's Roofing was a great experience. The owners are very knowledgeable about the roofing repair I needed on my house. The service was excellent, professional and detailed in such a great way. They provided pictures as they worked on the project. All my questions were answered in a knowledgeable and professional way. The most important thing was they listened and responded in a positive way to my questions and concerns. I give a five star recommendation to Murcia's Roofing and Home Improvement.Service: Roof repair
