Lowe's for all of your home improvement needs. Stop by the local Durham, NC Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. The store is a destination for yard work projects, block pavers, appliances, and installation services. Many customers report outstanding and helpful service from associates. Employees are described as cheerful, eager to help, informative, friendly, and humorous, often going above and beyond. Specific instances include associates helping with heavy items like blocks, gravel, and pebbles, loading cars, and persistently searching for out-of-stock items. Assistance with finding purchases in the computer system and scheduling installations also receives praise, with such personal and caring service encouraging customers to return. However, experiences can vary. Some note that prices are up and down and that item availability is not guaranteed. Occasional maintenance issues, like broken store equipment, are also mentioned by frequent customers. Despite these occasional inconsistencies, the exceptional help provided by dedicated employees is frequently highlighted as a key reason for continued patronage.
A couple of friendly helpful people here on this slow Thursday evening.
March 2025
Always a good experience with the exception of self checkout. I'm not a fan of scanning and bagging my own purchases. The person being paid to watch customers scan and bag their own purchases can perform the task.
March 2025
Great service and lots of deals, it's my favorite store.
