Life Insurance in Durham, NC

“I had an excellent experience today with Chase Kimball. I phoned his office needing basic liability insurance. He asked a few questions and told me he would provide a quote. Long story short. He researched some things and called me back with a quote. I asked if I could see him at 2 pm to sign the papers and bring him a check. Upon arrival I was met with a cordial smile and a firm handshake. I could not be happier with this experience! No doubt, I will be doing business with him again!”

“I recommend B & A Financial Services for all your tax needs. Mrs. Burton walks clients along the tax filing process and asks questions to make sure your taxes are done accurately. B & A Financial Services never fails to provide prompt, friendly, and professional service!”

“Clarisa, she works ego and she, like everyone else, is a very kind person, they help to resolve any detail that one cannot do and to explain to one properly what CLARISA HAS BEEN MY INSURANCE AGENT FOR MORE THAN 4 years so congratulations to them for being so gentle with people and value”

“I've been a client of Andy Jones-State Farm Insurance for a very long time. I've always had excellent service and cannot say enough great things about Christine Perolini! I highly recommend this company!”

“We are so happy we found PSJ Elite! Penny Joyner has been doing our taxes and my mom's for eight years. Penny is accurate and efficient with a quick turn around. And she answers our questions in a timely way. Couldn't be more pleased!”

“I had an amazing experience working with Ms. Karen! She was super helpful and went above and beyond to get my new business up and running. Not only did she help me get a quoted, but she also gave me some really valuable information about administrative tasks that I had no idea I needed to know about. She's really knowledgeable and passionate about what she does, and it shows!

I'm really grateful for the time she took to explain things to me and make sure I was all set. She's definitely one of a kind, and I would highly recommend her to anyone who needs help with their business. Thanks again, Ms. Karen!”

“I had a wonderful experience during my most recent transition back to Direct Auto Insurance. My agent Mike was not only knowledgeable about the auto insurance products and coverages available to me, but he was patient, kind, and provided excellent follow up as I worked through scheduling issues and unforeseen roadblocks with the purchase of my vehicle. With so much competition, this is the type of service that I can definitely appreciate from an insurance company that wants to attract and keep customers! Keep up the great work, Mike and the rest of the Direct Auto Insurance team. ???”

“Have been taking my older Camry here for years. Service and price are solid, but I greatly appreciate the service writer’s professionalism.

For year, AAA has offered Lyft rides for drop off appointments. This morning, after the writer finished confirming the appointment, I asked if they could provide me a ride (~$10-15) from Lyft. Very professionally, he explained AAA no longer provides rides for smaller service tickets (I’m getting an $80 oil change and a $20 state inspection, I’d imagine you’d need to spend at least $150). Rather than flat out telling me they wouldn’t call me one, the service writer described the policy, cited the reason (the profit margins don’t make sense) and told me they’d call a Lyft this time since it was an established expectation based on previous service.

FWIW, the Lyft didn’t come expediently, and there is a free GoDurham bus stop a 2 minute walk from the AAA location that was headed to my destination in downtown.

Kudos to the service writer for explaining the policy and making a reasonable accommodation. Customers take note, Lyft rides to and from AAA now have a minimum service $ associated with them.”