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November 2023 by Mike Gagum
Excellent service, known JR for over 12 years and he has fixed my kids cars and mine. He is one of the best
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September 2023 by Sophia Merritt
Was sent to JR because his client referred me after hitting my car. His client had called him and told him to charge it to his account. I went the same day and spoke with JR. Everything was fine and we both agreed to meet today and have him replace the mirror. When I arrived JR was not there and his daughter(the biggest racist EVER!!!) told me that they had no knowledge of this client and that I owed them before having anything done. When I informed her that I spoke with JR last week and that I was supposed it have it fixed today she states that I had to pay. I returned a few hours later and when I got there the door was locked BEFORE closing hours, and I called JR. He accused me of disrespecting his daughter and lying and told me to take my business somewhere else and that he was not going to help me and that he was sending the mirror back. I tried to explain to him that I only gave her the information I had and that I never disrespected anyone and he hung the phone up. After informing his client about the incident, he called JR and they lied and said that they thought I was talking about another client with the same name. They literally tried to down play the situation and cover the racism that they spew. HIS DAUGHTER IS GOING TO RUN THAT BUSINESS IN THE GROUND BECAUSE OF HER BIGOTRY AND RACISM!! IF YOU ARE A PERSON OF COLOR, DONT GO HERE. THEY ARE RACIST AND WOULDNT EVEN TRY TO GET AN UNDERSTANDING!
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September 2023 by Durrell J.
My wife's car was hit by someone destroying the side view mirror. The person that hit the mirror offered to pay for the repair and sent my wife to this shop. The part was ordered and about a week later, my wife was told to come by and have the mirror fixed. Upon arrival, the owner's daughter was rudely trying to quote a price to my wife. My wife told the woman that this was supposed to be covered by their client. The young lady, once again, rudely insisted that the client in question was not a client there. After my wife talked to their client back, she called the business again. This time, the Owner (JR) answered the phone. He immediately start yelling and being rude to my wife. He accused her of being rude to his daughter and tried to ban her from the shop. Their client finally was free to call them and come to find out, the daughter was looking at the wrong client account from the beginning. Overall just a terrible experience. My wife was left in tears after the interaction. Please do not go to this establishment. They are not welcoming in the least and will try any means necessary to get over on you.
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July 2023 by Mykal Charter
Going on 4 months of nothing but excuses, owners hung the phone up in my face as I was trying to get a better understanding of what’s taking so long, price goes up & up each week if you ask meThen he demand $6,000 before if finishes his own work, very unprofessional, he talks over you so you can’t get any words out, trie(d) to humiliate me by asking me what I do for a living following by saying he’s done this kind of work for over 20 years. Before anyone gets into this mess, go to a Professional Shop.Services: Steering & suspension repair
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July 2023 by Maya McClain
I wish I could put no stars but this place is so unprofessional. I gave my car to them March and it is July and they still have not finished my car. I received a call saying they want $6000 and my car is still not drivable. Also, he hung the phone up in the middle of me speaking. PLEASE DO NOT EVER GO HERE!
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May 2023 by Kristy H
Wish I could put no stars but can't. Have been dealing with this business for over 10 years. He is the rudest most disrespectful man ever. He looks down on any person that isn't his skin color. Prices are also different for people of color as well. I wouldn't refer anyone to do business with him as he will try to get over on you and all he does when you address him about it is threaten to call the police on you. I wouldn't help him earn $1.
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May 2023 by Christina
DO NOT give these people your money. They don't do good business. They are racist and think they will intimidate you to not do anything to them. When you go to his business and try to confront him he runs inside and locks his door. HE shouldn't be in business and definitely doesn't deserve the support of the community.
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May 2023 by Ebony Rone
This business establishment is VERY disrespectful and RUDE!!! I parked on the side of this establishment for only a brief moment and some lady came to door yelling for me to move my car in a very unprofessional tone. I'm not sure who the owner is but you should teach your employees professionalism!!
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May 2023 by OBEE WON
Horrible experience, horrible person, dishonest, unskilled, racist.I'm writing this because I decided against taking my own retribution and decided to let God handle it. The workers could not make eye contact with me because they knew I was getting scammed and WAY overcharged.STAY AWAY.Edit: If you want your lawyers to talk to me it won't go well for you. Your weak attempt to intimidate is exactly what you tried in person and that didn't go great either. You're a sad fellow.Services: Welding
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February 2023 by Monte Baker
Never do business with company. The owner is racist. Has no hospitality. And service was extremely poor. Car still doesn’t work. I bet you guys, don’t trust this so called auto shop
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February 2023 by Shawn Kearney
I brought my beautiful truck here for repairs 2 months ago. They finally tell me that it’s ready, when I get there, they don’t except debit cards. The lady that works the front desk is Extremely rude. So I come back the next day with cash and she says they don’t except cash just cashier checks. Now I’m frustrated. So I finally pay them and get in my truck and ALL the emergency lights are on. I ask for my money back until they can fix it, and they say no. I would never bring my vehicle here if I was you. Very bad service, quality, and they appear to not know how to run a business. Don’t be like me. Never bring your vehicle to these people.I paid this company, they would not give me a receipt and did notCome to work the next day for m to get a receipt. The police were not called and I sat outside for an hour waiting n someone to come out and give me a receipt after I paid cash. I called the police and they never showed up. It’s 3 weeks later and I still don’t have a receipt and I had to pay someone else to fix my truck. You guys please stay away from JR Body. The secretary is extremely rude. I mean extremely rude. I’ve never met JR, but he seems like a nice guy , but his secretary is unbelievably rude and is bad for his business. And my truck was not completely fixed, but paid for. Don’t listen to their liesServices: Steering & suspension repair
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December 2022 by Chingona Gordita
They are the only auto shop around Durham that was respectful on the phone and in person; Then they did an awesome job fixing my vehicle.
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December 2022 by Melvin Bell
JR is a very nice man and the work she showed me was impressive.
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November 2022 by KayCee “Petite” Gold
I have been working with this body shop for years and they have never disappointed me. Very professional and caring. This place goes over and beyond for their customers. I’d recommend JR Body & Frame a anytime! I’m always impressed and I don’t impress easily.
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July 2022 by Brandon Ruffin
These guys do great work!Service: Body & Trim
