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August 2024 by Brad Hoffa
I am new to the area and a friend recommended JR. i was hoping to drop my car off in the morning and pick it up end of day. The owner (didn’t catch his name) was super nice and friendly, told me a bit about the history of the place and a bit about himself. He told me it would only take 30 minutes to take care of my vehicle, and then it actually only took 20 minutes. It was a simple exchange, one I would rarely bother to write a review about. But it was just so easy, so friendly, so chill, that sometimes it’s worth praising the small things. I will definitely be back. I’ve found my Durham mechanic.
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April 2024 by Scott Lee
JR Auto Repair is an honest company that does quality work, communicates, and gets it done quickly. These traits are very hard to find these days in some of these shops. I haven't trusted a mechanic for the last 8 years with my truck as I usually do all my work myself. This weekend my fuel pump quit on me, and while I'm new to the area, I didn't have the tools to fix it myself (have to drop the 26gal fuel tank). After getting about 10 quotes from shops around the area, I decided to go with JR Auto Repair because they were able to work with me and allow me to source my own part not forcing me into some warranty or expensive part that I don't need. Within 24 hours, my new fuel pump was installed and my truck fired right up. So far, no leaks or other issues but I don't suspect that will be a problem. Thank you JR.
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February 2024 by Charles Duncan
We’ve been going to JR Auto for years. They are always fast and fair.
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January 2024 by Tee Cee
Ok had a good experience.
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November 2023 by Charissa Gray
The most kind and honest mechanic! They have taken such good care of our cars for years. And everyone you speak to when you call is incredibly kind and helpful!
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November 2023 by Hannah P
Way overcharged for an oil change that took another place less than 30 minutes. The 1 oil change took over 2 hours. Also found out they out the wrong filter in my car which made my next oil change more expensive. Thanks for doing a horrible job. Never would go here ever again.
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October 2023 by Tristin Sweeney
Took our vehicle in for an inspection, and accidentally provided them the wrong registration card (my fault) which messed up the inspection process. Monica and the technician were incredibly patient, called the DMV to get it sorted, and handled all of the paperwork to ensure I left with the correct inspection report. I was still out in under an hour. Has to be the best customer service I have received at a mechanic.Services: Vehicle Inspection
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October 2023 by Jen Buxton
We prefer to take our cars there for everything now. They are fair priced and have very friendly staff. Anthony is the best!
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October 2023 by Vitaliy Stoyko
Great service and they excel at communication.
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September 2023 by Steven and Amy King
They are very helpful and trustworthy. I have been using this repair shop for at least 6 years and they have always fixed my truck for a fair price.
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September 2023 by Lemon
Front desk very kind, but the owner never showed up to perform a service I'd had scheduled and I waited over an hour.
Edit in response to the owner: my name is private, so it makes sense you did not see my appointment. Here are some details. My visit occurred 8/2/23, I made an appointment through email with Monica which was confirmed 8/1/23. The tire pressure sensors were checked. A cause for the sensor light staying on was not found. I had scheduled a state inspection too. The owner didn't show. I was there from 10-11:30. Monica said the owner, who does the exams, is usually there around 9, but couldn't tell me why they didn't show or when they would show up.
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September 2023 by Carolina Castillo
Good service
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September 2023 by Andre Marshall
I have been going to JRs for 20 years and they have been nothing but professional and outstanding.
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September 2023 by Floyd Evans
They did a great job on my brakes and was very quick about it.
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September 2023 by Jorge De Jesus
I went to have a problem solved and they changed parts and they didn't solve anything. How barbaric
