Since I bought my SUV last year, I’ve had it serviced twice. Each time I was completely satisfied. The service was excellent and the personnel were attentive. I really don’t mind waiting for my vehicle when necessary. The facility is comfortable and the wait is usually pretty short. No complaints!
October 2024
Always courteous and friendly staff who are willing to discuss my concerns and answer questions!
October 2024
The service was great. They gave me a loaner. It was clean. Didn’t have dog hair in. They called me and let me know when my car was ready. They treated me like they had known me for a long time. They get five stars for Customer service. Thank you.
Unrivaled experience. The Service Department at Johnson Lexus of Durham exemplifies the Lexus difference, starting with complimentary service included with new and L/Certified Lexus purchases. From wiper blade or brake pad replacements to the most complicated repairs, Johnson Lexus of Durham's technicians are Lexus-trained and ready to serve you.