Johnson Lexus of Durham Service Center offers an exceptional service experience, showcasing the Lexus difference with complimentary service for new and L/Certified Lexus purchases. The skilled technicians, trained specifically for Lexus vehicles, handle everything from simple maintenance like wiper blade and brake pad replacements to complex repairs. Customers appreciate the high level of customer service, with many noting the professionalism and friendliness of service advisors. They often receive loaner vehicles that are clean and well-maintained while their cars are being serviced. Quick turnarounds and thorough communication keep customers informed throughout the process. Overall, Johnson Lexus of Durham is recognized for its dedication to quality service and customer satisfaction.
I had a good 10000 mile checkup with a rear molding fix, we had an additional problem that didn’t get fixed yet but my vehicle is still under warranty but Brenda is an good service rep.
January 2026
Monica Brown was the best, most professional and thorough salesperson I’ve ever dealt with. She made the whole process seamless and transparent!
October 2024
Since I bought my SUV last year, I’ve had it serviced twice. Each time I was completely satisfied. The service was excellent and the personnel were attentive. I really don’t mind waiting for my vehicle when necessary. The facility is comfortable and the wait is usually pretty short. No complaints!
