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November 2024 by Crystal P
They don’t know what they are talking about that are over priced for no reason
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May 2024 by Avery Stemper
I dropped my car off here after being told it was a transmission issue. They quickly figured out my transmission was fine, and helped me figure out the actual problem, find another shop, and were even able to drop it off for me. Absolutely top notch service and Ill be back if I ever have a real transmission issue!
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May 2024 by Ukegbu B. Iroha
I took my Lexus GX 460 to Jake's Transmission due to what felt like transmission issues - difficulty shifting into drive, but no problem with reverse or neutral. After leaving it for 24 hours, they diagnosed it as a fuse malfunction and quoted $400 to replace it. I agreed, but the next day, they claimed it was actually a transmission problem, asking for $5500 to fix it. Feeling frustrated by the sudden change and the wasted $400, I discovered Lexus dealership would do the job for $6200. In hindsight, going directly to them would have saved me time and money. Additionally, Jake's Transmission didn't offer to reimburse the $400 for the unnecessary fuse replacement, and when I attempted to drive my car to Lexus, it wouldn't move. It was in a worse condition than when I brought it to them, necessitating a tow, and I'm unsure what they did to worsen its condition.
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April 2024 by Marvin Levi
The man is great. It's been in Durham with the knowledge and honesty for a long time. It's a very elaborate replacement, yet they have realistic prices and years of Family honesty. Look at the years of experience on the photos in the shop. The customer area is A Mini auto expo of cars throughout history! I'll have picture of my Ford Van finally rebuilt.
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March 2024 by Dean Firtick
I always do all my own automotive repairs on my vehicles however a total transmission swap was a little more than I could handle in my driveway. Between the Lexus dealer recommending Jakes & all of their phenomenal reviews on Google, I knew this was where I had to take my car. Frank in the front office was straight forward & on point with everything he said & did. There were no delays or run-a-rounds. The whole job was finished exactly on schedule with no issues....... My car is as good as new, though I didn't own it since new. Yes, it was pricey but, you get what you pay for & quality & respect is what I got at Jakes........ If you're ever in the same situation please go the extra mile for the knowledge & respect you'll get at Jakes. You will not be disappointed. I guarantee it & they do as well ?.
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February 2024 by Will johnson
Thank you friends at Jake’s. 1 week turn around from drop off to pick up from busted chev transmission
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February 2024 by Marvin L
I need to get over there, everything about the place is convenient.
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February 2024 by Kari R.
Went in here after having some concerns for misdiagnosis of my transmission. The gentleman in front was very kind. They are great about returning calls and getting back with you. They fixed it problem that I was told was $10,000 for under $300 and I had my car back well within eight hours.
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January 2024 by Tim F
Called today for appointment for tomorrow. We dropped it off the same day I’d called (out of convenience for us). Frank called me back the same day to say the car was ready to go earlier than what we were told. Frank and his team are the best. I highly recommend this business.
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December 2023 by Glyn Aiken
Nice Honest people that do great work.
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November 2023 by Alan Shumaker
Very friendly and customer oriented staff and atmosphere. I would highly recommend letting them show you the right way to do business!
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November 2023 by Keith Lee
Best shop in town. Call Frank for all your needs.
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October 2023 by Bill Welch
If you need Transmission work don't go anywhere else. Just go here to save yourself any hassles! Very nice people to work with!Service: Transmission
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October 2023 by TheRonski10
5/5 Recommend Quick ProfessionalFrank did an AMAZING Job assisting
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September 2023 by Ray Dukes
My transmission went out on my 02 Chevy Silverado Frank had it fixed fast and shifts like new ,honest shop. I will go back anytime I need a repair. Really good warranty also. Thank u
