-
January 2024 by Jarrell Burwell
My experience here was amazing. I have never experienced such great customer service at any place before. He made sure I had everything I needed and explained everything clear. He walked me through step by step. You need more guys like this. Lin rocks!
-
January 2024 by Yvette Floyd
Tamara provided wonderful service with a smile, kindness and understanding in helping us. Great job.. we will use this facility every year when storing for college move in. We’ll be sure recommend to other Dukies.
-
December 2023 by William Walker
My experience was great.The front desk Consultant was very nice and very helpful. What was so amazing was that he had a great since of humor. Thanks Extra Space Storage. I'm glad I found you guys !
-
December 2023 by Marcella Middleton
Lin was so helpful and communicative throughout the process. He was so respectful towards me. The process was quick and easy.
-
November 2023 by t clark
I spoke with Lin and Tamara. I had, hands down, the best customer service I’ve had in a long time with both of them. Lin is a manager who obviously cares deeply, not just for representing his company well and professionally, but taking exceptional care of his customers. Tamara also was professional, friendly, and informative. I called a couple times and then came in person a couple times before choosing this facility. I had a lot of questions about the lease, payment, safety, and some random procedural questions. I feel confident they both gave me honest and straightforward answers, while immediately making me feel as if I was family.The facility itself is also spotless, and looked brand new.unlike some other facilities, I checked out, the area is also really quiet and nice. I don’t feel like I would have any issue coming in the dark to load or unload some of my stuff into the building.All of this, and they also had a very competitive price!I can’t recommend this facility enough.
-
November 2023 by Nica Rawley
The attendant Lin was awesome. He helped me save money and handled my transaction with ease. He is very helpful. I appreciate the great customer service and support.
-
November 2023 by Tah V.
I spoke with Lin and Tamaraz. I had, hands down, the best customer service I've had in a long time with both of them. Lin is a manager who obviously cares deeply, not just for representing his company well and professionally, but taking exceptional care of his customers. Tamara also was professional, friendly, and informative. I called a couple times and then came in person a couple times before choosing this facility. I had a lot of questions about the lease, payment, safety, and some random procedural questions. I feel confident they both gave me honest and straightforward answers, while immediately making me feel as if I was family. The facility itself is also spotless, and looked brand new. Unlike some other facilities I checked out, the area is also really quiet and nice. I don't feel like I would have any issue coming in the dark to load or unload some of my stuff into the building. All of this, and they also had a very competitive price! I can't recommend this facility enough.
-
November 2023 by Jason Boykin
First, I'd like to say how friendly the manager Linwood was, his greeting was superb. He was very knowledgeable and had an impressive approach. This was my first time needing a storage and he made me feel so comfortable. He was very put together and quite the "looker!" I had already been to Public Storage and was not impressed with the customer service nor the smell coming from the office. Linwood handled me like the Pro he is. I left with the feeling of security and the biggest smile on my face. He was so detailed and he took it slow for me so I can understand his process. I guarantee I will use this storage facility again and recommended the Labeth Circle location to my friend who is moving next week. The customer relation I recieved from Linwood had me "floored and bent over backwards!" This is the place to go for all your needs.
-
September 2023 by Lance Powell
Convenient, clean, secure and with a bunch of cameras, and polite/helpful staff. You can shop around, but I can let you know I did too and this was the best place by far! I would definitely use them again!
-
September 2023 by Lasherri Leathers
Wonderful and new storage placeClose to DukeExcellent service from Linwood at the office. Professional, friendly, and helpful. Great rates too.
-
September 2023 by Tumia Pierce
This was my first experience renting a storage unit and Lin was phenomenal! He helped me make the best decision, followed up to make sure everything when smoothly and was always available for questions! He deserves a raise! His help, great energy and smile made this a great transition! The facility was nice and clean as well!
-
June 2023 by Janyiah Olawale
Lin was very helpful with deciding my size and boxes needed for my storage unit. He was personable, detail oriented and kind! This location is a good one!
-
June 2023 by mary r
Lin is SO professional, kind and helpful. The site is clean and well-lit. The carts are in good repair and helpful. Tamara was patient and helpful over the phone to set up our unit. Lin assisted us in finding and switching units and walking us through. I saw him helping another couple while we were there. Professional and helpful is the standard here. Thank you.
-
June 2023 by Abhay V Rao
Lin was super helpful! Will definitely use Extra Space again.
-
June 2023 by D T
Really easy rental experience; the place is well located, clean, and units are well sized for the price. Lin, the manager, in particular was awesome - super helpful, friendly and thoughtful. Would definitely recommend!
