“Josh went above and beyond to help me replace my car’s battery when it died en route to the store to pickup the replacement I had purchased online. He recommended a replacement clamp as well which I hadn’t noted as a problem before but absolutely needed replaced. I will definitely be a return customer given the outstanding customer service I received!”
“I use a Microsoft Surface, a wonderful 2-in-1 that is an absolute nightmare to service; it has two batteries, and the casing is glued, not screwed. Before I found TCR, I would have had to ship my unit to Pittsburg, PA, and hope to get it back, in working order, in about ninety days.
TCR on 9th street in Durham agreed to undertake replacing one of the batteries, which involves prying the casing apart, keeping track of a gazillion tiny pieces, reinstalling the battery, then gluing the unit back together again.
TCR was upfront about the difficulty and made no false promises, but in about ten days, I had my unit back, and the repair is flawless.
TCR will be my go-to for all our cellphone and tablet needs going forward. They do excellent work, and their customer service is superb. I can’t recommend them highly enough.”
“We made our own playlist for our wedding and rented sound equipment including speakers, microphone, etc from CLS. They helped us decide what equipment we needed, and set us up well when we picked it up. The customer service was excellent, the equipment was intuitive to use, and everything sounded great! Absolutely would recommend them.”
“Good service, convenient location (to me) and they replaced my iPad battery within a few hours on a Saturday afternoon! I was thrilled to be able to extend the life of my Apple product instead of just replacing the entire device. I would definitely go back!”
“Repairman explained how the compressor works he tested the entire refrigerator. The only set back was he came very late not with end the time frame that was scheduled. Otherwise I was satisfied with the job that he did.”
“Russ is the man. Brought him a guitar amp and he fixed it good as new, quickly and at a very reasonable price. His shop is filthy but his white tube socks are always spotless.”
“I have brought my family's computers here for over a decade. Every single experience has been 5 stars. I trust they are finding the most economical and effective fix for each computer issue we have had. They complete the work quickly. Just last Friday my 2013 MacBook Pro needed a new battery to hold on a bit longer and they found a reasonably priced replacement of the battery within a day and discovered that had expanded inside my case! They replaced the defective battery in two hours which was very helpful in my circumstances! Highly recommend!”