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February 2024 by Sophia T.
great service! very expedient with tire replacements if you have an appointment. highly recommend!
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February 2024 by John D
Just had an amazing, positive experience at the Discount Tire on Durham NC. We needed the tires on our RV serviced and received great customer service from everyone on the team. We were traveling thru NC on our way to Florida and they helped us out when we were in a bind. We can’t recommend discount tire and more highly to anyone for tire service.
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February 2024 by Sonya Mcquaig
Discount Tire was amazing as always..I needed lug nuts replaced in order to get my new tires put on at Sam's.. but for some unknown reason And sells tires but don't replace lug nuts(make it make sense) but anyway..I should have bought this from Discount Tire instead.. but they were gracious fast and super courteous... Let me know about things that could be better and I will be back to let them take care of it abs I going some awesome rims I plan to purchase in the future.. THANK YOU DISCOUNT TIRE!
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January 2024 by Andrew Sipes
I have been a happy customer of this Discount Tire for more than 5 years. The people who work here are incredibly friendly, honest, and professional. You will have the quickest experience by making an appointment, but they still have excellent turn around times for walk-ins. You can expect straightforward service with minimal upsells. It is one of the few car maintenance businesses I fully trust and recommend.Special thanks to Pete for helping me with my flat tire this weekend. He gave next level customer service, and I was back on the road in less than 30 minutes!
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January 2024 by C V
Staff is very friendly. The service was very quick.
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January 2024 by Lauren Lockhart
Decent customer service but I ordered some tires online from Tire Rack to be delivered and installed at this location. Tires were not balanced after installation and my car was shaking so I had to come back with another appointment for a rebalance.After the rebalance I now have 2 lug nuts that don’t match the rest of the originals on my car and wasn’t made aware by anyone there that something had happened with my original ones.I don’t have wheel locks but maybe they broke or maybe they were busy and got misplaced in the shop. Either way won’t be going to this location after having to go back multiple times for the thing they’re supposed to specialize in.
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January 2024 by Danny Moylan
Had a slow leak caused by a nail in my tire, and they were able to remove the nail and patch the tire for free, all in under an hour! Have had patch jobs done before but always had to pay, so this was a nice surprise. Will definitely look here first the next time I need tires replaced or serviced.
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January 2024 by Bruno Estigarribia
I have been here several times over the years for different vehicles. Excellent service every single time. Today again
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January 2024 by Amity Whalen
I’ve gone to Discount Tire my whole driving life and I’ve always been treated very well. I’ve never written a review but needed to today because Pete and the guys at the Durham location really go above and beyond. They treated me very well and I watched as they interacted with every customer in the shop today and they couldn’t have been more accommodating and helpful. I will be a life long customer.
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January 2024 by Princese Garrettrhodes
I like to give a special Thank you to these individuals,James ,Hunter,Tristen . These 3 showed nothing but excellent customer service the whole time I was there. The DM should be very proud of this location. I wish that every company offer this kind of experience.
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January 2024 by Dave Nuñez
I installed new tires to my truck on another shop (cheap) I had steering wheel vibration @ 55mph and above. Came in to Discount Tire on Durham Chapel Hill Blvd. They performed a “Road Forced Balance” and fixed my problem. You want to know the crazy thing? They charged me “0” dollars $ due to they thinking I installed those tires with them. I made them aware I didn’t purchase the tires from them and they still sent me on my way without any charge 0$ wow… they also calibrated all 4 tires with the right amount of air pressure and put on cabs to all 4 air valves. I came in at 8am. I was out at 8:45am on my way to my job. 3 different tech guys approached me during my visit and made me aware of what they were doing to my truck during my visit. They made me feel a valuable client. No more cheap tires shops for me, coming back to this Discount Tire whenever I need their service. 5 stars for them!
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December 2023 by Ron B.
Very knowledgeable employees. Pete was extremely helpful. Discussed tire choice and merits of each tire brand.
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December 2023 by Brick J.
These guys are the kings of underpromise and overdeliver. They told me it was going to be a two hour wait, which I was cool with. They had my car ready in under half an hour and I love my tires.
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November 2023 by Katie Morock
Over the years this location has been wonderful. They are honest, fair, and above all their customer service is outstanding. I highly recommend this location.
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November 2023 by Ramu Jadhav
One of the best place to fix my tire, I really appreciate to all the staff who really care about me ….