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May 2024 by M. V.
I am very angry because I went to buy at CVS and when I went to pay the man did not want to serve me and said that he did not attend to me and I called another worker to attend to me at the checkout. I never said anything to him or told him anything so that he He would behave so rudely and treat us in such a bad way, speaking so rudely, the name of the rude person is Hassan.
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May 2024 by Vertina Webb
Staff are always helpful and helpful ..even when they are short staff. They remain friendly and polite and that makes a Hugh difference...and you don't mind the wait...
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April 2024 by Ryan H
Woman at the pharmacy was so rude. She was more ready to go to lunch then provide a customer help
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April 2024 by Steve W
Something is off here. I witnessed the pharmacist basically tossing prescriptions over the counter. Also, they seem to not bill insurance for generic drugs - even though mine covers them. This happened twice, so I am not thinking it was accidental. I had to go in to get a refund. They refused to do it over the phone. That may be a requirement, but they wasted my time. That is problematic.
I would advise not going to this pharmacy due to the fact that they filled two prescriptions and happened to bill insurance for one, but somehow missed it on the other. Seems odd. Could be a mistake, but given that they also didn't have updated information from the CVS app, I have to think something is wrong on the backend.
Definitely only go to this one if you need the non-pharmacy. We're actually passing our experience along to the appropriate folks.
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March 2024 by Jannik Herr
Possibly the worst customer service at a CVS in the triangle area. Staff is rude and on all of the few times I visited they make you feel like you are inconveniencing them by just stepping inside the store. They don't want to be there, that much is clear.
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March 2024 by Abhinav Sharma
The most incompetent and inconsiderate employees ever. My 9 month pregnant wife had to wait 45 minutes for a pre scheduled COVID test. The employees were not even apologetic, they said it is not their fault.
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March 2024 by Tina Zheng
The cashier at the front is extremely rude and unprofessional. I walked in looking for Covid test for my friend who has been sick since she cannot go out. The cashier said it’s on top of the shelf and I looked up but didn’t see any (bad on my part since I didn’t know what they look like). So I paused and asked where it is again. The cashier literally rolled his eyes and mumbled something along the line of “people are killing me”. No matter how stressed or short staffed a place is, being professional is bottom line. Apparently this specific employee has none.
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February 2024 by Bonnie Hurd
The gentleman who is in photo department is a very unprofessional person.
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February 2024 by Crusher103
DO NOT GO TO THIS CVS. The pharmacist. I believe it is spelt Hamal. Shorter guy. He is the reason I will never go back to this CVS or a CVS again. Not only did he have an attitude. But when I was trying to get my medication transferred he held my prescription FOR NO REASON and kept giving me the run around. Then when I come into the store to resolve the issue he is cussing at me. I have no idea what his problem is and I never advocate for somebody losing their job but he should get fired immediately.
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February 2024 by Sibyl Sumpter
The pharmacy is absolutely terrible.The wait is horrible and the Indian pharmacist is rude and has and nasty attitude. The other staff are unprofessional. I hate having to go in there.
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December 2023 by MECCA Jankins
The pharmacist is a horrible person he is so rude he spoke of my prescriptions over the pharmacy and when I asked him for his managers info he then told me he knew my name and address and he knew who to come for the company never addressed the issue and lied saying he spoke of my prescriptions low and he spoke from the back of the pharmacy all the way to the register people should not cot this stores pharmacy the new pharmacist is racist and discriminating to women of color he think he can speak to us any kind of way and CVS won’t do anything but lie and not address the man literally threatening my safety
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December 2023 by Sonja Gaylord
This CVS is thrash and it's so called night Manager with the ball on top of her head glasses and the clawed fingernails and her Cashier Jeremy are thrash and unprofessional. The Manager left the employee to deal with me because she couldn't figure out a manufacturer coupon. She stomped off like a 2 year old child in distress and Jeremy told me to be quiet! I was in shock and told him don't he ever tell a Customer to basically shut up! ?I felt like a child being scoldedbecause I wanted my $1.00 off coupon. I will never ever step foot back into this CVS. I will stick with Garrett Road. I would give them no stars the Employees are Ghetto and Mean and Rude and they don't apologize for it! They just argue with you! Just to prove that they do not know their job so they take it out on the Customer. I felt like I was bothering them!I never would have had this problem if the guy that waited on me previously wasn't having a personal conversation about his Thanksgiving plans when I was in there last. He never apologized for taking up my time by gossiping with an old neighbor! Never shop here!This CVS should be shut down. It is a disgrace to the community!
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December 2023 by Michele Daniels
Moved here from out of state, close to my home so I had my Rx transferred from Target CVS Midlothian VA. I work in surgical department at one of the local premier University hospitals - I am appalled by the behavior, lack of respect and professionalism at the 930 MLK CVS. I have been a CVS customer for over 10 years.. never seen one pharmacy that cannot seem to keep very common maintenance Rx in stock for patients who have been filling for 12 consecutive months.How do you tell an individual with cardiac medication that you’re out of stock, have no idea how long it will be AND then semi-refuse to check another CVS to see if they can help the patient faster? Reviews citing epileptics who are made to wait for anti seizure medication?? Patients on blood thinners.. do you do this to them? I know other CVS would bend over backwards to find another store with critical Rx situations. Stop playing with people’s lives. Do you want the responsibility for having a psychiatric patient go 3-5 days cold turkey without their meds because you all won’t check another location.. sounds like a lawsuit waiting to happen. RECKLESS!!
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December 2023 by Earl the Pearl
Hasn't had my medication for a month and doesn't know when it will be in. Guy I talked to on the phone could not care less that they wil be losing a customer with six prescriptions. This isn't the only problem I've had with them. Goodbye CVS, hello Walgreens.
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November 2023 by Shelby Steed
Incredibly rude service from the pharmacy team. I called, as directed by the automated text message, about a prescription refill looking for some clarity, and was met with someone who has no business working in pharmaceuticals. This medication is new to me, so I was trying to understand the refill process moving forward. He heard my question and made me feel like I was an idiot for asking. He repeated one sentence over and over as if I didn't hear him the first time (and was not the answer to my question), would not let me get any other questions out before he interrupted, and practically bit my head off when I did ask him to repeat one word. It got to the point I just had to hang up on him. I never write public reviews, but this isn't just a retail store or restaurant. A pharmacy needs to take better care to provide accurate information for medications, laws around those medications, and the health of their patients. Don't offer to answer questions if you aren't going to.
