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April 2024 by Ree
Customer service suck. I was there 3 1/2 could have sworn I was at Lincoln Community Clinic. I'm trying my best not to have to go back to that place. This is not my first time having a bad time when I visited that place. I wish they would do better and get some staff that actually want to work.
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March 2024 by Tanya Kirk
Check in was easy and team lead was very helpful. Great smiles on everyone in office
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March 2024 by Jessica Bock
This Concentra was much more professional, friendly, and more efficient than others I have been too.
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March 2024 by Julian Phifer
The staff was great...top notch. It felt as if i was being forced to do testing that wasnt necessary just to fill some type of quota.
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March 2024 by Jennifer Taylor
I have been going to that location regularly for the last year. Over the time, they friendliness and personalization has decreased. No one greets you and most of the time ignore your presence and are more so interested in conversating amongst themselves and what is going on in their own personal lives. Talking loudly about insignificant matters and sharing things on their phones amongst the other staff members. The only reason I still go there is because of the testing nurse that I enjoy interacting with however I don’t get to see her much due to our conflicting schedules. Now that I’m moving in conjunction with the end of my testing time, I’m quite glad to not deal with any of those self centered people that really shouldn’t be doing anything in health care where it’s supposed to be patient centered - speaking as a nurse myself. Highly inappropriate and unprofessional.
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March 2024 by Adam Blalock
Very professional and friendly staff.
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March 2024 by John Silver
I had 2 of the best nurses they deserve a bonus
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March 2024 by Leah MacMillan
Took over an hour. Errors were slow to be corrected. Appeared understaffed or staff with poor training. Most staff was friendly and helpful.
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March 2024 by Seth P
Kiki provided exceptional assistance! I reached out with inquiries about arranging a pre-employment drug screening, and she went above and beyond to assist in the process. Not only did she patiently answer all of my questions, but she also guided me through the process of coding the visit in the Escreen system. Kiki's expertise and helpfulness made the entire experience seamless. Thanks Kiki!
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March 2024 by Tracee R.
I would give them 5 stars but it was such a long wait. I sat in the waiting room for almost 2 hours.Once I got in they were very competent and efficient.
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March 2024 by samuraijark
Everyone at Concentra Urgent Care (4104 Surles Court, Ste. 11, Durham NC 27703) are very professional and awesome! The way they treat their patients allows you to see how much they truly care. I have respect for everyone at this site and wish the best for them all. 10/10.
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March 2024 by Derek Withrow
Very friendly crowd. Usually go to the Concentra in Raleigh but opted for this facility instead. Short wait time, no attitude from the staff. Was welcomed with a sea of smiling faces when I entered. I was in and out within 40 min…a new record
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March 2024 by Matt Windom (Gunner Outdoors)
Awesome experience.
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March 2024 by Chad Barnes
Here this morning for a drug screen for a new job and it's painfully slow. I've done these before and it's never been slow like this. Two of the ladies seem really nice and one seems uninterested. Judging by other reviews, it's been this way for some time and obviously their procedures do not work. It would be nice if someone took my time seriously. Frustrating!
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March 2024 by Marci_720
Front desk should be more responsible and attentive. Lady in the front desk forgot to submit my paperwork so I could get called, After waiting an hour I checked wait time and she acted like I was at fault.
