-
December 2023 by Ronald C.
Going to get staples for next week.I found the store well stacked, however it took more time to check
-
January 2022 by Kristen N.
This Harris Teeter was very similar to other ones. The produce section was much more fresh than the other ones I have been too. The shelves were a little bare but I did come late afternoon on a Sunday so that was expected. The parking lot can be a challenge during busy times. It was very hard to pull out of the parking lot and there were other cars coming from every direction.
-
October 2021 by Steve K.
I recently relocated to Durham from Charlotte, where I was a regular HT customer for the past 11 years. A couple of weeks ago I was in this store and purchased three packages of tempeh (fermented bean curd) about $3/each. When I went to cook the tempeh a few days ago I found the contents blackened and rotting well beyond useable. (Sometimes it's possible to trim the blackened edges but this lot was too far gone.) I returned to the store today without a receipt...(I'm living in an Extended Stay while I look for a place to buy and getingt my ex-wife with severe dementia set up in the assisted living facility she's moved into. Life is challenging and chaotic... and who can keep track of receipts?) The CS clerk refused to issue a refund because I had no receipt. Read the policy I was told. In the Ballantyne stores I frequented in Charlotte on occasion I faced the same issue and never had a problem. Forget how much money I've spent in HT just this year and for maybe $8-$9 they're gonna piss me off and lose a customer? I asked to speak to the manager. He asked me if I used my Vic card when I made the purchase and I assured him I did. He then asked the clerk to search for my purchase. The clerk asked me for the date of purchase. Who remembers that? He obviously wanted to stick by the rules and issue no receipt.I understand the need for receipts. But I also understand good - and sensible - customer service. Does it make sense to lose a good customer over maybe $10?. So what did I do? I WENT TO WEGMANS! LOLPS. While I was requesting the refund there was a Black man to my left doing something with another CS clerk. He felt it necessary to comment to the (Black) clerk who was serving me that this was "privilege." I got it. I know what white privilege is. He may have been right. As the dialogue continued he indicated that "a Black man would never be able to return something without a receipt." And we got into it - almost to fisticuffs. That may be true and patently unfair. I believe the same rights and privileges ought to be furnished to ANY HT customer. It's just plain bad business to lose a customer who's spent hundreds of dollars for $10. The manager is an idiot. And this store must see too many deadbeats for customers to warrant a more liberal refund policy. BUT WEGMANS! WHAT A PLACE!
-
October 2019 by Secret Boogie
Hours have changed. Now open 6 am to 11 pm
-
May 2019 by Hashima Morgan
This is my favorite supermarket in the North Carolina ❤️, they have everything you want organic
