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January 2024 by Melissa G.
I never had a bad experience here, but today I am truly upset. Trudy, the worker in the register had the ugliest attitude with the person in-front of me! It was a nice lady who did not speak English, so she couldn't understand what Trudy was saying. Trudy needs to fix her attitude! Nothing can justify her taking advantage of the situation to talk about the customer in a language they can't defend themselves!! The nice lady (customer) didn't understand what she was saying but look very uncomfortable. Trudy do better.
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May 2023 by Louie S.
Stay away from CVS store# 4444 ROXBORO Rd and Carver: pharmacy' assistant is as Nasty as can be without reason she takes it on customers ! She got on my case for asking how many insulin pens in the bag for $700?? She refused to tell me and threatened me to ban me from the store if I continue to ask questions ( a favor to ban me!) asked yo have my RX transferred to Walgreens instead . Do the same , thus sore is dirty and employees don't act normal , May be they taste the meds they sell affecting their brain cells and make them act like bitches on heat!
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December 2022 by Carlita J.
Worst pharmacy I have been to in Durham. Please please avoid if you can. I wish I could give zero stars. It's not just slow, the staff is rude and the errors are unbelievable and scary. I'm (not) surprised to see bad reviews for this pharmacy dating back 8 years here on Yelp.
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September 2022 by Kristin M.
This place is an actual hot mess. This is how it looks. Always. At least for the last several months. The beauty aisle is always the worst but in many of the other aisles, the shelves are either empty or there are misplaced items strewn about. It's very disappointing because I enjoy shopping at CVS, this location is close to where I work but I just can't go there anymore.
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March 2021 by Jenny T.
Worst Pharmacy ever. I went today, March 11th around 3 o'clock in the afternoon with my grandmother. The lady was very rude to my grandmother bc she pulled into the wrong lane bc she was referring to the sign above the drive thru, not the covid sign on the ground. The prescription we were picking up was for me, so i gave her my information and she kept saying she couldn't hear me so i started yelling my info and asked her to stop speaking to me so rudely. She said she was being rude bc I yelled at her and I should have just raised my voice when she said she couldn't hear me. (I yelled bc i was in passenger side) She asked me the name of my medication and i didn't remember it so she told me repeatedly she couldn't help me bc i had "Like, 10 pages worth of prescriptions" (i've only gotten two prescriptions in the past year) even tho i was trying to describe the medicine to her and explain no one else has ever had a problem helping me. she kept cutting me off saying she couldn't help me so i left. I've used CVS exclusively for years and this experience convinced me to use Walgreens instead.
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January 2020 by Bill S.
I have to use CVS to get my meds each month. I call in, get switched to the pharmacy and then I sit and wait, and wait, and wait, all the time hoping upon hope that someone will answer the phone. Then I call the manager and see if he can help, and guess what, I can't get him on the phone either. Last month the same thing, but I finally got the manager and he then connected me to the pharmacy, and it rang and rang and rang. Do you get the picture? I have CVS insurance so I have to get my meds there, but this is absolutely horrible. STAY AWAY if you can.
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September 2019 by Dave B.
I understand that pharmacies get busy and it takes awhile sometimes for prescriptions to be filled, but this place is famous for saying '10 to 15' minutes and then you sit for 45. I could have used that time and come back. Never again.
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May 2019 by Jane J.
I am a visitor to the area. Yesterday morning my Dr. from NYC faxed in a prescription. Yesterday evening I came to pick it up and was told it had not been pré approved by my insurance. I said I would pay cash. They said it was not in stock and the pharmacist assured me it would be in this evening after 5 pm. I arrived at 7 pm and was given the runaround being informed that it was not here!!! I was then informed it had not been ordered by cut off time of 6:30 pm yesterday. I had been told it was ordered. Today being here at 7pm after cutoff time I am not sure how she can reassure me it will be here tomorrow. I have been to many CVS's and never had such poor service
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March 2019 by Cat H.
This has got to be the worst Pharmacy here in Durham. Very unorganized! Several occasions I have received incorrect information. Though the medications are called in advance, plan to spend 30 minutes to an hour.
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November 2018 by Paul M.
Pretty busy pharmacy, but I got a flu shot within a reasonable wait, and picked up some other items. Seems good.
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December 2017 by Erin H.
Not the fastest pharmacy crew, but consistently the nicest I've experienced. I drive out of my way to get my rx filled here because it's worth it to deal with friendly people. They've gone out of their way to help me find prescription coverage when I didn't have insurance.
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October 2017 by Alison S.
This pharmacy is terrible! They cannot keep good workers, very busy so I finally decided to take my prescriptions and go somewhere else. I once heard a pharmacist say a derogatory thing about someone coming in to pick up a script. Said her full name!Against HIPPA! Flee I say, go somewhere else before you regret it!
